I just happened here, avoiding stand-stiil traffic on I-80. Staff at Gem & Keystone were really excellent, and directed me to the main lodge after I ate there. Made 2 separate reservations for my next foray into this area. Beautiful, lovely people, scenery and food! I'll be back!!

Everything was great and I will return.

This place is very different from a traditional hotel, so it's important that travelers know what to expect. The first time my wife and I stayed here we just randomly picked the place because of the location expecting it to be like any other hotel, but it's more so a resort and the place is really spread out with many different areas with accommodations that are vastly different depending on where you are. We stay in the Ridgetop area and really like it because it's quiet and we love the screened in porch (which other parts of the resort don't have). One major downside to this resort is that the wifi service is not very good and we kept having to log back on as service would drop, and cell service in the area is pretty bad so the GPS on my car had trouble and other things. Finally, the check in process is annoying because you essentially have to check in twice, once like a traditional check in and then again to get or activate (if you already have them) your Club Wyndham wristbands - which act as your room key. During the wristband phase someone tries to rope you into a time share presentation, and it's VERY annoying. However, in the big picture the villas where you stay are enormous compared to a typical hotel room (it's like having an entire condo or townhome) and having so much space for such a reasonable price makes putting up with the hassles worth it to us.