“When I arrived, I needed to change the first room booked for me by the hotel because there were a lot of dirty spots top of the comforter. Then they immediately arranged another room for me which was cleaner than the first room. I stayed here for 2 nights and I had a great time here!”
“After checking into the room, I discovered that one of the floor lamps wasn’t working. I immediately contacted the front desk and requested a room change. The staff refused, claiming no rooms were available and insisting that "a broken lamp wouldn’t affect my stay"—despite my observation of many vacant rooms.
Half of the towels provided by Super 8 were stained with dark, dirty marks. The sink faucet had extremely low water pressure, making it practically unusable, and the drain was clogged,……
“We had a very comfortable stay, just a little problem with the faucet, the attendant came quickly to check it out and to have to change our room, the room was cleaned every day, and the overall feeling was still very good!”
"The location is great, right next to Times Square. The hotel is old, and the most uncomfortable thing is the air conditioning, which is too noisy and makes it impossible to sleep. I can only turn off the air conditioning and sleep in the heat."
