Sycamore Vacations from $544

The room selection was a bit misleading. When looking at the rooms online, there was a Family Room 1 King Bed Deluxe room and the picture showed two beds put together, but when we got there, it showed one bed, so we had to pay a fee to switch our room. Also, the housekeeper forgot to put face towels in our room and when I called the front desk, they said that they can’t give anymore, so after some back and forth and miscommunication, they brought up the towels we needed.

Service was poor - over a 10-day stay, my room was not made-up when I returned on some days (after 5 PM on two days and after 8 PM on another). I had to call the front desk and request housekeeping. The front desk was not particularly friendly. The room was fine, but next time I will look to stay elsewhere in Fulton Market.

We came to the property for my wife’s 40th birthday celebration. From the moment we walked in through the doors, we felt pampered. Everyone on staff was friendly, high energy, and always willing to help. The housekeeping staff was top notch as they went above and beyond with expectation on not only keeping things clean, but organizing our clutter, leaving thoughtful birthday treats, and making us feel comfortable. I now do not want to travel without staying at a 4 seasons property. They made our experience 10 times better!

Good location.

Smooth check in to check out