Tessel Vacations from $683

Having checked we were definitely not given the room we paid for. We booked Superior King but were given Comfort Twin. Yes we should have said something but big queue at reception and shouldn't make mistake like that. Tatty towels and frayed bathmat. Shower very good, beds comfortable. Breakfast very good and staff friendly and helpful

Beautiful old property done up with Wiliam Morris style fabrics and a nod to the past in all the tasteful furnishings. It was well-located to the famous beaches. The staff were nice in the bar. Reception person was not unfriendly but not really full of enthusiasm. The problem with such beautiful old hotels is that there either has to be a busy town or the restaurant on-site has to give customers a reason to eat there. Also some of the rooms are dark so my husband paid extra to get us upgraded to a more cheerful room - would have been nice if the hotel gave us a courtesy upgrade. Expedia either has to be clear when the rooms are selected with genuine pictures or the hotel has to be more helpful. Also for those who don't know the area, it would be nice to be met with a bit of history about the property and some suggestions of what to do around the town. This is a suggestion rather than a complaint but it would go a long way to making it a super special stay.

Great location with excellent staff. Breakfast was good. Lots of things to see within walking distance. Great restaurants close by. No a/c but they put fans in each room.

This place was not what we expected. The main imagery on Hotels.com shows a pool which we thought would be perfect for our baby, however we weren't allowed to use. On top of this, the floors of hotel are so so thin and we could hear everything that was happening above and below so didn't sleep at all.