Turgut Vacations from $1,811

I am very disappointed with my experience at this hotel. We were not given the room that I originally booked. When I asked about it, the staff gave us explanations that were not truthful and claimed that the different room they offered us was actually better than the room we had booked. However, that was not what I booked or paid for. Regardless of whether they considered the replacement room “better,” I specifically chose and reserved a particular room, and the hotel did not provide what was promised. I feel that the situation was handled dishonestly and that we were not treated fairly as guests. If the hotel could not provide the room I reserved, they should have been upfront and honest about the situation instead of giving us misleading explanations. Overall, I am very disappointed that the hotel did not honor my reservation.

Not worth the money! The sea is blurry and sandy and very shallow. The staff is clueless and very unprofessional. The restaurant at the beach is very mediocre, They served an unripened avocado as avocado toast once, it was like plastic. The chef apologized for it eventually but they shouldn’t have served it in the first place. Most of the staff was clueless all around the hotel, except for the night receptionist who was helpful. The happy hour at the beach is between 3-6 pm, extremely loud with Turkish and Arabic music selection. Last but not least my room stunk with smell coming from the toilet, they fixed it the same day. Overall horrible experience, won’t be back.