Union Valley Castle Hotels

"I do wish to speak to a manager on Monday … the new hotel is so lovely and the pool area so relaxing and the location perfect .. I will be back often but I do need to speak to a manager on Monday!"

"The staff was extremely friendly. The room was in great shape and super clean"

" Very clean rooms, great locating, and easy parking. It’s right across the street from Bucees. The only bad thing was the shower drain was clogged up. Other than that great stay."

"It's a nice place "

"I had i great time with my family, The rooms were very clean and cozy. And my kids loved the waffels. We will for sure stay again whenever we are in the area. "

"Overall, a nice facility. The front desk staff were very accommodating, as we had a family emergency that did not allow one of us to stay in the room. They allowed me to take a to-go breakfast each morning for them...until the dining room staff intervened after being RUDE and not understanding of the situation. The last day, the dining room magically 'ran out' of to-go containers when the front desk went to get one for me. Needless to say, I found a way to take food with me that morning. As stated, the front desk staff were very nice and understanding...the dining room staff needs some compassion education as pertaining to the customer service delivery expected of a hotel/motel establishment"

"Great hotel"

"Excellent staff, very helpful and friendly!"

"Great place to stay. Very close to things to do. "