University Mall Tours

Well maintained. Great deal for price and proximity to downtown and old Sacramento.

I recently stayed at this hotel and had a generally pleasant experience. The staff were very friendly and welcoming, which made check-in and the overall stay feel comfortable. The room itself was beautiful and extremely spacious. The bathroom was beautiful as well, the jacuzzi tub was amazing! There was even a walk in closet! However, there were a few issues that took away from the experience. When I went to use the shower, I noticed leftover soap and a partially used mini shampoo bottle inside of the shower, which made it seem like the shower hadn’t been fully cleaned. The shampoo, conditioner, and body wash bottles in the shower were empty, but the hotel does provide little tubes of each with more in the hall if needed. Additionally, one of the shower heads and the detachable spray head were not functioning properly. The WiFi was also spotty which honestly wasn’t too bad because we were out most of the time. Overall, the hotel has great potential with its friendly staff and beautiful rooms, but attention to detail with cleanliness and maintenance would really improve the stay. That being said I would definitely come stay again!

I've stayed at this location for over 50 years and I hate no microwave, now. There were only 2 shower towels and no hand towels with only one dinky little garbage can. Ice bath over a jaccuzi? Give me a break.