Waterville Vacations from $415

Clean room and the atmosphere was amazing

Staff I’ll start this by saying the staff was wonderful. Very polite, and accommodating. They made us feel welcomed. Lobby When you walk into the hotel it looks pretty nice. Had a cute scrabble wall in the lobby to play if you’re bored with friends. And there was a snack and beverage wall if you wanted to purchase something. Pool The pool room is cold, but the pool is heated. HOWEVER the water may be warmer than the air, but it was still cold. Can’t last very long in it. Might be nice in the summer! Room The hotel room was decent, we had a 2 bed room. Beds were comfy and pillows were even comfier. Room did have a lot of scrapes, and dings on the walls, and the arm chair in the corner of the room had questionable stains. Only major complaint I really had was the bathroom had mold on the ceiling above the toilet. All in all, for the price I paid of $48 for one night, I would go back if I was on a tight budget again.

Both of the rooms I got had some work that still needed to be done. There was construction going on all over the hotel. Do one floor at a time. Then when it’s ready, open it up and do the next floor. My reservations were also messed up. I reserved 2- 2 queen bed suites. I got a room with two queen beds, and a room with one king bed. The toilet in our room was also broken. Big crack down the side of it and it wasn’t fastened to the floor.

Nice clean room. Hotel restaurant had good food.

The room was very nice, the location was convent and the price was comparable to other hotel options. I do have a few complaint, one issue was the thermostats in the room. It was either running all the time and increasingly getting hot in the room at night even though I turned it down to 69. The other misfortune was the events on Wednesday Jan 27 and lack of what was going on at the hotel with the police presences, boarded up first floor and barricades out front. I felt if I was receiving texts to see how my stay was going, I surely should have received a text about the anticipated events taking place around the Graduate hotel ground along Washington street and front parking lot. Lastly, service in the Beacon was suboptimal. I waited over 20 minutes for a server to even approach me on Jan 26 and then when she did bring me a menu and took my order, she never once came back to see if I needed anything after bring the meal out from the kitchen. When I was ready for the bill, I again waited close to 20 minutes and finally asked the hostess if she could check me out.