Title: Silver Fern Rotorua Suites & Spa Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=4312197&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Silver Fern Rotorua Suites & Spa Eco-certified motel offers a serene spa studio for massages and facials, with staff ready to assist in making every stay seamless and rejuvenating ## Photo gallery for Silver Fern Rotorua Suites & Spa ![Honeymoon Suite, Private Pool | View from room - Silver Fern Rotorua Suites & Spa (Rotorua)](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/5c4d30cc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Silver Fern Rotorua Suites & Spa (Rotorua)](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/99d97929.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite, 1 Bedroom, Private Pool | View from room - Silver Fern Rotorua Suites & Spa (Rotorua)](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/23dec35a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Studio Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets - Silver Fern Rotorua Suites & Spa (Rotorua)](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/f2a7c88b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Studio Suite, Private Pool | Terrace/patio - Silver Fern Rotorua Suites & Spa (Rotorua)](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/08325bca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Silver Fern Rotorua Suites & Spa sits near Tamaki Maori Village, creating a peaceful retreat with its garden setting. Travelers can enjoy aromatherapy and massage treatments, connect with in-room WiFi, relax in the spa tub, or explore the area using complimentary bicycles. ## Reviews 9.2 Wonderful ## Popular amenities - Free WiFi - Air conditioning - Business services - Laundry ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=4312197&PinnedHotelID=4312197&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=4312197&PinnedHotelID=4312197&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=4312197&PinnedHotelID=4312197&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=4312197&PinnedHotelID=4312197&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4312197&PinnedHotelID=4312197&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4312197&PinnedHotelID=4312197&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4312197&PinnedHotelID=4312197&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4312197&PinnedHotelID=4312197&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 17 of 17 rooms ### Superior Studio - Sleeps 2 ### Executive Studio - Sleeps 2 ### View all photos for Executive One Bedroom ![Bathroom | Free toiletries, hair dryer, towels, soap](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/05ed2f4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive One Bedroom - Sleeps 4 ### Honeymoon Suite - Sleeps 2 ### View all photos for Superior Studio, Private Pool ![Superior Studio, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/92791339.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio, Private Pool 9.8 Exceptional 11 reviews ### Highlights Balcony or patio Private pool Air conditioning Kitchenette Refrigerator Flat-screen TV Pillow menu Separate bedroom - Garden view - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Studio Suite, Private Pool ![Executive Studio Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/f2a7c88b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite, Private Pool 9.2 Wonderful 31 reviews ### Highlights Balcony or patio Private pool Air conditioning Kitchenette Refrigerator Flat-screen TV Pillow menu Separate bedroom - 387 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 1 Queen Bed ### View all photos for Honeymoon Suite, Private Pool ![Honeymoon Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/33efb001.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite, Private Pool 9.0 Wonderful 8 reviews ### Highlights Balcony or patio Private pool Air conditioning Kitchenette Refrigerator Flat-screen TV Pillow menu Separate bedroom - Mountain view - 387 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite, 1 Bedroom, Private Pool ![Executive Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/062a66b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Private Pool 9.2 Wonderful 7 reviews ### Highlights Balcony or patio Private pool Air conditioning Kitchenette Refrigerator Flat-screen TV Pillow menu Sofa bed - 495 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Queen Sofa Bed ### View all photos for Family Suite, 1 Bedroom, Private Pool ![Family Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/a428396f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 1 Bedroom, Private Pool 9.0 Wonderful 6 reviews ### Highlights Balcony or patio Private pool Air conditioning Kitchenette Refrigerator Flat-screen TV Pillow menu Separate bedroom - 495 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Family Suite, 2 Bedrooms, Private Pool ![Family Suite, 2 Bedrooms, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/4ffed6e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms, Private Pool 9.0 Wonderful 10 reviews ### Highlights Balcony or patio Private pool Air conditioning Kitchenette Refrigerator Flat-screen TV Pillow menu Sofa bed - double - 602 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Interconnecting Family Suites ![Interconnecting Family Suites | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/eaf67093.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Interconnecting Family Suites ### Highlights Balcony or patio Air conditioning Connecting rooms available Kitchenette Refrigerator Flat-screen TV Pillow menu Sofa bed - double - 387 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Family Suite, 3 Bedrooms, Kitchen ![Family Suite, 3 Bedrooms, Kitchen | Living area | Flat-screen TV, DVD player, iPod dock](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/fab5d9c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 3 Bedrooms, Kitchen 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchen Refrigerator Flat-screen TV Pillow menu - City view - 3 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 2 Twin Beds ### View all photos for Three Bedroom Suite ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/7a96e27a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Suite - Sleeps 6 ### View all photos for Family Two Bedroom Suite ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4320000/4312200/4312197/4cc9bc36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Two Bedroom Suite - Sleeps 6 ### Interconnecting Family Suite - Sleeps 6 ### Interconnecting Family Suite - Sleeps 6 ### Family One Bedroom - Sleeps 4 ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Silver-Fern-Accommodation-Spa.h4312197.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Silver-Fern-Accommodation-Spa.h4312197.Hotel-Information) ## About the neighborhood Glenholme, a neighborhood in Rotorua, is home to Silver Fern Rotorua Suites & Spa. The area's natural beauty can be seen at Redwoods Whakarewarewa Forest and Lake Rotorua, while Tamaki Maori Village and Mitai Maori Village are cultural highlights. Don't miss out on a visit to Skyline Rotorua. Rafting and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. [Visit our Rotorua travel guide](https://www.expedia.com/Rotorua.dx6048125) [View more Motels in Rotorua](https://www.expedia.com/Rotorua-Motels.d6048125-aaMotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.15290%2C176.25381&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dt_BZitB5fKfJtPFdbA1R2mLvZ8=) 326 Fenton Street, Rotorua, 3010 ### What's nearby - ![Traditional Maori Meeting House.](https://images.trvl-media.com/place/6048125/db6beba1-256a-4d08-b9b1-ff86b7f5572f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Whakarewarewa: The Living Maori Village 13 min walk \- 0.7 miles - ![Te Puia New Zealand Maori Arts and Crafts Institute](https://images.trvl-media.com/place/6126698/09453007-51f9-417f-ab29-af320a114e30.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Te Puia New Zealand Maori Arts and Crafts Institute 16 min walk \- 0.9 miles - ![Redwoods Whakarewarewa Forest which includes forests, night scenes and a suspension bridge or treetop walkway](https://images.trvl-media.com/place/6126700/5bad7f0c-8a42-483a-a9e9-18582cefd11f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Redwoods Whakarewarewa Forest 19 min walk \- 1.0 mile - ![This show was awesome! After the initiation you are welcomed into the village and go threw different stations learning about the culture and then you get a performance show and dinner. Definitely recommend and reservations book way out, so book early! And tip: ask for Mark to be your driver... Seriously I can't remember the last time I laughed so hard](https://images.trvl-media.com/place/6048125/db969533-3267-4563-b042-8d58fe787fa7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tamaki Maori Village 3 min drive \- 1.2 miles - Rotorua Central Mall 18 min walk \- 1.0 mile ### Getting around - Rotorua (ROT-Rotorua Regional) 10 min drive ### Restaurants - Ciabatta Bakery 13 min walk - McDonald's 19 min walk - Delhi Hut 3 min drive - Pataka Kai 16 min walk - Pantry D'or 10 min walk ## About this property ### Silver Fern Rotorua Suites & Spa Motel near Tamaki Maori Village Located close to Rotorua Night Market and Redwoods Whakarewarewa Forest, Silver Fern Rotorua Suites & Spa provides a garden, a hair salon, and dry cleaning/laundry services. Treat yourself to a facial, aromatherapy, or a body wrap at Silver Fern Spa Studio, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a hot tub. You'll also enjoy the following perks during your stay: - Free self parking - Free bicycle rentals, an electric car charging station, and a front-desk safe - Smoke-free premises, concierge services, and tour/ticket assistance - Guest reviews say great things about the helpful staff and location Room features All guestrooms at Silver Fern Rotorua Suites & Spa offer thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property. Extra conveniences in all rooms include: - Free toiletries and hair dryers - Flat-screen TVs with premium channels and DVD players - Balconies or patios, wardrobes/closets, and kitchenettes ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/330000/329600/329597/874de647.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Rotorua Whakarewarewa - Pool - Hot tub - Parking included - Free WiFi 8.2 Very Good 1,124 reviews $84 nightly $97 total Mar 25 - Mar 26 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=329597&PinnedHotelID=329597&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/96000000/95460000/95450700/95450655/3e0c597f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Newina Rotorua Fairy Springs - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 316 reviews $107 nightly $125 total Mar 20 - 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Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free self parking on site - Onsite parking includes off-street options ### Food and drink - Snack bar/deli ### Things to do - Free bicycle rentals - Full-service spa - Pool ### Family friendly - DVD player - In-room kitchenette - In-room microwave - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - Free newspapers in lobby - Hair salon - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Computer station ### Outdoors - Barbecue grill - Garden ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 2 buildings - 2 floors - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Pillow menu ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - DVD player - Flat-screen TV with premium satellite channels - iPod dock ### Food and drink - Coffee/tea maker - Electric kettle - Kitchenette - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Free daily newspapers - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 8:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The property charges 3 percent for credit card payments The front desk is open daily from 8:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for NZD 10.0 per day ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: NZD 10.0 per day - Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve high chair This property accepts credit cards, debit cards, mobile payments, and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ## Frequently asked questions ### Is Silver Fern Rotorua Suites & Spa pet-friendly? ### How much does it cost to stay at Silver Fern Rotorua Suites & Spa? ### How much is parking? ### What time is check-in at Silver Fern Rotorua Suites & Spa? ### What time is check-out at Silver Fern Rotorua Suites & Spa? ### Where is Silver Fern Rotorua Suites & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Silver Fern Rotorua Suites & Spa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Location ### 9.6 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 662 8 - Good 262 6 - Okay 52 4 - Poor 14 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Amy Jan 16, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was lovely and Helen was so amazing! I loved my stay and the staff support. Will definitely stay again. ##### Amy Stayed 3 nights in Jan 2026 ### 8/10 Good #### Debra Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean room and good service ##### Debra Stayed 1 night in Jan 2026 ### 8/10 Good #### Karen Feb 1, 2026 Liked: Cleanliness, property conditions & facilities Clean room, free washer for clothes, easy to find but cannot walk to lake or restaurants ##### Karen Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Paul Jan 8, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All excellent private spa bath pool ##### Paul Stayed 1 night in Jan 2026 ### 8/10 Good #### Michael Jan 22, 2026 Liked: Cleanliness Good location,fair price, outdated, needs to come into 21st century ##### Michael Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Barak Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was fantastic. All the amenities were really a pleasure. I really enjoyed the staff! They were so helpful, providing whatever we needed. They were also very good in helping with excursions and other fun things to do in town. I highly recommend this place! ##### Barak Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Mark Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities I highly recommend this place. The suite was really big and comfortable with a couch and lounge chairs. The bed was firm but super comfortable. It was also amazingly clean and along with the friendly staff. There is nothing I could fault about this place and I would definitely book here again when we go back ##### Mark Stayed 1 night in Jan 2026 ### 8/10 Good #### Kirby Nov 15, 2025 Good central location ##### Kirby Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Jennifer Jan 5, 2026 Liked: Amenities Boutique accommodation, convenient location needs update and deep cleaning. ##### Jennifer Stayed 2 nights in Dec 2025 ### 8/10 Good #### Karen Dec 10, 2025 Liked: Cleanliness, property conditions & facilities Reasonably clean. ##### Karen Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Daniel Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Fantastic stay. I highly recommend it. Definitely have a massage ##### Daniel Stayed 4 nights in Nov 2025 ### 8/10 Good #### Jasmine Jan 9, 2026 Liked: Cleanliness Stayed 2 nights in a spa room on the upper floor. They saved us from a horrible experience at the Copthorne, good rooms but can use an upgrade. Spa is good but a bit dated, lots of mildew in the bathroom. The bedding’s were a bit yellowish, pillows were really old and not fluffy at all. But generally a great location and clean enough room for a couple of nights. ##### Jasmine Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### HAOYANG Nov 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very very great! Amazing space to stay. Staff friendly and easy to park free! Room is great but no lift if U are in 1st floor. ##### HAOYANG Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Nick Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very spacious 3 bedroom suite worked well for family. Good location. Nice full sized kitchen. ##### Nick Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ann Jan 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very centrally located - great place to stay ##### Ann Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Stacey Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean and nice. Staff lovely ##### Stacey Stayed 1 night in Jun 2025 ### 8/10 Good #### Ann Nov 2, 2025 Liked: Staff & service, amenities We enjoyed our stay. It was a good sized room with comfortable bed and bedding. The room offered a small kitchenette with basic equipment for small meals. The furniture was a little tired. The bathroom was large with plenty of hot water and good towels. Our bathroom had noticeable hair on the floor when we arrived. The spa was large and inviting. ##### Ann Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Josh Dec 19, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Rome wasn’t 5 star as advertised. Dirt and rust in bathroom and spar was stained and water marks. Sink tap was loose and not fitted. Needs a good clean and freshen up. ##### Josh Stayed 1 night in Dec 2025 ### 8/10 Good #### Shayle Jan 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed the stay, clean and had friendly staff ##### Shayle Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ken Jun 28, 2025 Reception service was great ##### Ken Stayed 1 night in Jun 2025 ### 8/10 Good #### Putiputi Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa tub in Executive Suite was great. Tub held the heat well. High step into tub may be challenging & slippery for older adults. Room had everything I wanted. ##### Putiputi Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Sonam Apr 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place kept very neat and clean. ##### Sonam Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Ian May 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff ##### Ian Stayed 1 night in May 2025 ### 10/10 Excellent #### Jeffrey Jul 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Conveniently located. Enjoyed the in room tub. Yeah it’s tap water but encourages you to try one of the sulfur baths in the area. ##### Jeffrey Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Patricia Jan 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable little hideaway Fabulous little place central to everything in Rotorua. Very comfortable rooms and lovely staff. 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