Service at airport itself was upsetting but that isn’t on United or Expedia — there was another flight to Newark 15 minutes earlier at another gate and everyone was feeling confused rushed and underinformed. This happens every flight so I am used to it. Also, the patdown was the most invasive I’ve ever had by TSA and I’m a short lady who can’t kill bugs: not a threat. The TSA agent manhandled my groin and went under my pants, pulling them down a bit in plain sight. I was beginning to cry and it was upsetting. My groin always sets off some sensor or other god knows why but this was th first search that felt invasive to me and caused physical discomfort. I will not abide an invasive touch again.