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|Origin Airport||Chhatrapati Shivaji Intl.|
|Destination Airport||Liberty Intl.|
|Airlines Serving||Air Canada, Air China, Air France, Air India, American Airlines, British Airways, Cathay Pacific, Delta, EL AL Israel Airlines, Emirates, Ethiopian Airlines, Etihad Airways, KLM, Lufthansa, Qatar Airways, Swiss International Air Lines, United|
My bag was left back in Mumbai. Not the fault of Expedia though. United air misplaced it
The entertainment system looks old and slow. Poor screen quality. All content cut to 4:3 screen size even though screens are 16:9.
There was screening at Mumbai airport before boarding the plan that was a huge mess. The staff had no skills whatsoever in doing this in an orderly manner. Was terrible management.
Air India staff are really helpful
inflight entertainment remotes didn't work at inbound and outbound; I wanted to read and I couldn't use overhead lights because the remotes didn't work; my baggage strap for the suitcase went missing when I got my luggage in Mumbai. But, overall, I am happy with Air India.
Looking for wifi in flight
Air India needs to update their planes and cater to international flights
The interior of the aircrafts are showing their age and need to be better maintained.
Improving seat comfort would be nice