United was HORRIBLE!!!😖 those planes are old and SMALL and not to mention very uncomfortable But we got to and from our destination safely But American Airlines was lovely. The planes were more modern roomy staff was nice and the lines moved quickly. I’ll take American Airlines any day 🥰🥰🥰

Although we left late due to weather conditions at our destination the pilot did a great job of getting us as close to our arrival time as possible. He also managed the high wind with expertise.

The gate to the baggage claim at JFK Delata terminal is much too far. I believe it was around a 15 to 20 minute walk. They need to de-centralize it and set up at least three different claims area depending on your arrival gate.