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|Origin Airport||Tompkins Regional|
|Destination Airport||Philadelphia Intl.|
|Airlines Serving||American Airlines, Delta|
Slight delay on the Charlotte to Pensacola portion of trip. But things happen
De icing in Ithaca took 45 min so we almost missed our connection. I know it’s important but other planes that came over to the de icing area after us got done before us. Need the procedure to be quicker. May be airport problem.
There was no service on this short flight and small plane, so to say it was good is not precisely accurate. The check in at Philadelphia was not as smooth as usual (the security person mumbled) but checking in at Ithaca was the best I've experienced -- very friendly and sociable staff both at the ticket counter and at security. Despite the fact that I was in the last group to board, there was overhead space for my bag near my seat. The flight was delayed taking off in Ithaca, so I missed my train connection and had to wait an additional 30 minutes, which was O.K. for me. I suspect some of the passengers with connecting flights were not so happy.
While the flight and staff were PHENOMINAL, I was very upset to find that my original flight had been canceled, and re-scheduled for HOURS earlier, and NO ONE contacted me to tell me. Thank heavens that my travel companion was contacted, otherwise I would have never known!! Bad, bad , bad business!
Even though it worked out the one hour time between my flights proved very stressful. Luckily everything was on time which was great.
Very happy with the flight!!!
Considering the weather delayed first leg take-off for 45 minutes, we still reached our destination 11 minutes early.
Not sure how to answer service...the flight attendant didn't do much more than tell us to buckle up and put phones on airplane mode! He was nice about it, but is that service?
I would have liked a seat closer to the front