Agent at boarding gate did a superb job. Very professional. Especially liked the Meryl Streep accent 😎
Although the flight was delayed it was overall a very pleasant experience.
The airport in Chicago was terrible. Finding terminal T was horrible. The airport staff provided the directions
its frustrating that upgrading seats is so expensive.
787 - roomy and quiet.
Too challenging connecting from flight into chicago out of chicago
Seat chart was a bit crap as the person next to me was taking up half my space because of his height.
Flight attendant was great! Made sure we comfortable sitting the emergency exit row. Offered ice for the soda I had picked up in the airport. Since I traveled the day before Christmas, I was pleasantly surprised by how quickly Igor through security and boarding! One of the best flights for me in long time!
Be more upfront about what Basic means and the exclusions
|Origin Airport||O'Hare Intl.|
|Destination Airport||Philadelphia Intl.|
|Airlines Serving||American Airlines, Delta, Frontier Airlines, JetBlue Airways, Spirit Airlines, United|