I wasn't happy that I had to pay extra for my checked bag.
It was not clear at booking the limit to one personal carry on. Next time make that very clear right up front what basic economy means. Otherwise just fine.
My window was jammed shut. That made me unhappy.
Staff were exceptional at O'Hare when the wheelchair escort did not show up. They stayed at our side and got us to the connecting flight just in time. Thank you for making a stressful situation a success!
I was delayed in Manchester due to a storm but staff kept us informed well. Was put on Alaska for the trip from Newark to Portland Oregon & must say seats were way better than United, had a great seat not near the bathroom or crammed in! So enjoyed my return trip on Alaska the most.
Flight was On time and trouble free
While we were on delay, the flight crew/captain gave us updates
No - very satisfied.
Short flight, very pleased.
|Origin Airport||Manchester-Boston Regional|
|Destination Airport||Liberty Intl.|
|Airlines Serving||American Airlines, United|