|Origin Airport||Eppley Field|
|Destination Airport||Charlotte-Douglas Intl.|
|Airlines Serving||American Airlines, Delta, United|
Good flight arrived on time.
Herman best steward ever
Thank you for getting me to my destination safely and on time.
Outstanding customer service flight attendants
Really could Not understand/HEAR Airline Instructions
Not happy that they don’t automatically sit you by husband or wife unless you pay extra and pick your seats early. It didn’t used to be that way where they split families up if they didn’t pay that extra to pick a seat. Everyone that didn’t pay extra was split from there family. Another way the airlines rip you off.
Landing and deplaning was not good. We parked on the tarmac with the door open and the fumes rolled in. It was 10 min before we could deplane as supposedly they didn’t expect us but I fail to understand that when our flight was cleared to land!
Sadly we missed our connecting flight due to a gate change that we missed after we stepped away from the gate to grab food. However. AA was very helpful in finding us another flight and information for a place to stay the night.
Great helping my mother with a wheel chair!