Although our flight was delayed, the staff did everything possible to compensate the passengers!
Seats are WAY too close.
Regional plane from Roc to Clt meant disembarking using stairs ... difficult for my disabled friend who travelled with me
Very accommodating at check in. These days if you are traveling coach...it is hard to find a comfortable seat.
Charlotte baggage had a conveyor breakdown, so baggage was 1 plus hours late......not AA fault
Make is greater effort to seat couples together...
I didn't get a free checked bag or upgrade. Staff was awesome
Hopefully the trip home goes as smoothly.
|Origin Airport||Greater Rochester Intl.|
|Destination Airport||Charlotte-Douglas Intl.|
|Airlines Serving||American Airlines, Delta, JetBlue Airways, United|