Türkiye All inclusive Vacations

Absolutely beautiful hotel, the staff were lovely and the food was amazing. Will definitely return.

I want to preface this by saying we were visiting from the USA. The property is mediocre at best, and honestly most of it has to do with the attitude of the staff. They have no idea what hospitality looks like, and we found ourselves having issues with the staff on multiple occasions. Besides this, they are out of food whenever we ordered from the restaurants, they refused to change sheets, they don’t even give you a top cover unless you call and complain. That is kind of the summary of this place, they begrudgingly offer you service only if you complain. The property is slightly run down, but would have been ok if the staff were just cordial. You will not find any of them smiling, it’s really a depressing place to stay. We stopped by the neighboring properties to make sure we weren’t crazy, and they were leaps and bounds ahead. I think this is way overpriced for what you are getting, this is a direct warning to anybody who wants to book here.

Family friendly nice clean hotel with great food. Though it's missing waterslide for the kids and a beach side bar for the adults. Overall we enjoyed the stay, rest and relaxation.

We had an amazing stay! The staff was friendly and welcoming, the rooms were clean and comfortable, and the food was delicious with plenty of variety. The resort was beautiful, and the all-inclusive experience made our vacation completely stress-free. We would definitely come back!

I want to preface this by saying we were visiting from the USA. The property is mediocre at best, and honestly most of it has to do with the attitude of the staff. They have no idea what hospitality looks like, and we found ourselves having issues with the staff on multiple occasions. Besides this, they are out of food whenever we ordered from the restaurants, they refused to change sheets, they don’t even give you a top cover unless you call and complain. That is kind of the summary of this place, they begrudgingly offer you service only if you complain. The property is slightly run down, but would have been ok if the staff were just cordial. You will not find any of them smiling, it’s really a depressing place to stay. We stopped by the neighboring properties to make sure we weren’t crazy, and they were leaps and bounds ahead. I think this is way overpriced for what you are getting, this is a direct warning to anybody who wants to book here.

Family friendly nice clean hotel with great food. Though it's missing waterslide for the kids and a beach side bar for the adults. Overall we enjoyed the stay, rest and relaxation.

The hotel was fancy, clean, staff were great, and the food was phenomenal. However the hardest part to enjoy was due to the amount of people staying at the resort. The pools were large but still very full. It seems another pool is needed to accommodate all of the rooms. The activities were a bit limited as well. We stayed 3 nights and it felt really long. I also did not really like how the restaurants in the hotel were not part of the all inclusive.

Excellent hotel. Really enjoyed.

Unfortunately, I would not recommend it. The service is nowhere near five-star standard. The biggest issue is the staff. Many speak very little English, are often unhelpful, and some have a poor attitude. My five-year-old daughter was repeatedly ignored while waiting patiently for a bottle of water, with adults who joined the queue after her being served first. When I raised this, the staff member became rude instead of apologising, pulled faces, and responded rudely in Turkish. Although I do not speak Turkish, her attitude and body language were very clear. It was completely unacceptable. Another major issue is the constant use of mobile phones by staff. Bar staff, pool staff, reception desks and other employees are frequently scrolling on social media while working, rather than focusing on guests. There is very little customer service—staff rarely greet guests, often walk into lifts ahead of guests, and generally seem uninterested in helping. The facilities are fine, but the service lets this hotel down. In my opinion, this feels much closer to a three-star hotel than a five-star resort.