西密兰群岛全包假期

book 2 rooms and the CS willing to help to change 1 bed into 2 beds room.

Good evening. Everything was perfect and exactly as expected. A huge thank you to Tom for the wonderful hospitality and professional service. He put all his effort and energy into truly serving his guests, and that's something I'll never forget. I will definitely return without a doubt. The house is huge; I didn't expect it to be this big. My children were very happy. It's perfect for families or groups of friends. There's a convenience store nearby, which was very convenient for me and my family. It's also close to tourist attractions, especially the old town. Tom arranged a free car ride to the old town and gave us great recommendations, which were very helpful. He also arranged a fantastic trip to Phi Phi Island, which was much cheaper than what we could have found ourselves. The airport transfer service was incredibly convenient for me and my family. Overall, I highly recommend this place; it's the best accommodation I've ever stayed in Phuket. A truly wonderful experience. Thank you, Tom and the team.

renovation works making noises all day times, staff can t help , drunks banging 3 am 3 times during my 5 nights stay, staff can't help , no one's in charge and no one cares, boring breakfast every day....well come to your noisy neighbours

早餐食物種類多，對著芭東海灘吃早餐很舒服。我住第一座沒有電梯，面對大海還可看日落，但接近馬路比較嘈。call車比較難，有shuttle bus去芭東大街。整體不錯。

早餐食物種類多，對著芭東海灘吃早餐很舒服。我住第一座沒有電梯，面對大海還可看日落，但接近馬路比較嘈。call車比較難，有shuttle bus去芭東大街。整體不錯。

因酒店主打環保，房間未能長期開冷氣，而通風欠佳，環境長期陰濕。 因住的座數較遠，酒店雖然有高爾夫球車接載，但流動性低，好幾次需要步行到大堂。

renovation works making noises all day times, staff can t help , drunks banging 3 am 3 times during my 5 nights stay, staff can't help , no one's in charge and no one cares, boring breakfast every day....well come to your noisy neighbours

book 2 rooms and the CS willing to help to change 1 bed into 2 beds room.

On the last night of my stay, the water from the tap was all brown and black when I took a shower. I complained to the front desk, but the staff just responded indifferently, saying something about pipe maintenance. Shouldn’t the hotel at least inform guests that dirty water might come out after pipe work? There’s absolutely no service quality at all. Very disappointing. I strongly advise against choosing this hotel. In addition, there’s a serious insect problem here, with lots of ants and worms crawling around the room. It’s absolutely disgusting. 在最後一晚住宿時，沖涼的時候水龍頭全是啡黑色污水。然後向櫃位職員投訴，他只係冷淡回應說什麼水管工程。你們做完水管工程不用通知一聲住客開水的時候注意污水有機會排出嗎？完全沒有服務質素可言。非常失望。千萬不要選擇這間酒店。 另外這裏有嚴重的昆蟲問題，很多螞蟻蚯蚓。在房間走來走去。十分嘔心。