Upper Normandy All inclusive Vacations

I didn’t have time to try the breakfast but everything else was positive.

Small hotel in central Paris. Location good for Eurostar but not the nicest area. My wife and I stayed for one night. The staff were helpful and friendly. The room however was very small, the bed very uncomfortable and the sheets not very good quality. The carpet in the room was very stained. Breakfast was basic. All in all for the high price per night I was very disappointed.

Beautiful hotel, friendly staff, good breakfast and great location. Highly recommend!

This was an amazing apartment, with hotel service!! Will definitely stay here again in the future!

We paid on average $1400/nt for what is presented as a five-star Relais & Châteaux hotel. Our experience was closer to a three-star property and absolutely not worth the price. Our room had broken taps, housekeeping left cleaning supplies behind, and trash wasn’t removed. At breakfast, we encountered dirty dishes, glasses with lipstick on them, wet menus covered in dirt and debris, and stale bread. After trying breakfast twice, we stopped eating there. Service was equally poor. Staff constantly rotated, no one took ownership of our complaints. The hotel has virtually no amenities, making the lack of attentive service even more glaring. The hotel also failed to properly warn us about police checkpoints during planned street closures or tell us we needed proof of our hotel stay to get back. The hotel should have given us advance notice and proper paperwork that the police would need to get in. We were left to fend for ourselves. After two nights, we had enough and moved hotels to salvage our trip. The hotel initially refused to refund our unused nights. We finally negotiated a one-night refund, only to later be told they would deduct Hotels.com’s commission from the agreed amount. A manager never returned our repeated calls. Luxury prices without luxury standards. This hotel was a disaster. Stay away.

Amazing !

Location

This is a beautiful hotel in an excellent location with a highly professional staff. Please note that breakfast requires a separate fee, but it is well worth the price.

A truly beautiful hotel. Everything from the room to the staff to the common areas were so thoughtful & lovely. The room was big and quiet, and the bed was comfortable & the bathroom was very nice. I would highly recommend if you’re looking for a bougie stay in Paris!

I didn’t have time to try the breakfast but everything else was positive.

Can’t recommend enough. Great location, quiet, walk everywhere. Super helpful staff.

Small hotel in central Paris. Location good for Eurostar but not the nicest area. My wife and I stayed for one night. The staff were helpful and friendly. The room however was very small, the bed very uncomfortable and the sheets not very good quality. The carpet in the room was very stained. Breakfast was basic. All in all for the high price per night I was very disappointed.