Carson Valley All inclusive Vacations

Unfortunately, my stay at this hotel was disappointing, particularly when it came to accessibility, signage, and customer service. The signage directing guests to the hotel entrance was very poor. We had to circle the property several times before she could figure out where to enter. Once inside, the reception experience was not much better. The front desk agent was rather short and unfriendly when my sister asked about the hotel’s pet policy. More importantly, we were not given basic information weneeded, such as where the pet relief area was located in relation to her room. The pet relief area itself was also poorly marked and difficult to locate. The distance between the guest rooms and the parking garage was another significant issue. I had a back problem, and the long walk to and from the parking garage was quite painful. Unfortunately, the window shade was broken, and the drapes were damaged. Otherwise, the room was clean. Overall, the stay could have been much more comfortable with better signage, more helpful and courteous front desk service, clearer information about the pet facilities, and better attention to basic room maintenance.

I'm not a gambler so not a lot of activities available inside hotel. A number of restaurants closed during the day waiting for the evening patrons. It made finding a breakfast restaurant difficult.

Unfortunately, my stay at this hotel was disappointing, particularly when it came to accessibility, signage, and customer service. The signage directing guests to the hotel entrance was very poor. We had to circle the property several times before she could figure out where to enter. Once inside, the reception experience was not much better. The front desk agent was rather short and unfriendly when my sister asked about the hotel’s pet policy. More importantly, we were not given basic information weneeded, such as where the pet relief area was located in relation to her room. The pet relief area itself was also poorly marked and difficult to locate. The distance between the guest rooms and the parking garage was another significant issue. I had a back problem, and the long walk to and from the parking garage was quite painful. Unfortunately, the window shade was broken, and the drapes were damaged. Otherwise, the room was clean. Overall, the stay could have been much more comfortable with better signage, more helpful and courteous front desk service, clearer information about the pet facilities, and better attention to basic room maintenance.

I'm not a gambler so not a lot of activities available inside hotel. A number of restaurants closed during the day waiting for the evening patrons. It made finding a breakfast restaurant difficult.

Loved the antique furniture. The room was nice and big.

I'm not a gambler so not a lot of activities available inside hotel. A number of restaurants closed during the day waiting for the evening patrons. It made finding a breakfast restaurant difficult.