埃拉逢尼西海滩假期

AVOID - Way too expensive for what you get. The hotel looks beautiful, but the pros stop there. The biggest issue is the pool. Despite, advertising a 1:1 sunbed-to-guest ratio, there are nowhere near enough sunbeds. There are signs everywhere saying not to reserve them with belongings, yet staff refuse to enforce the rule—even when the issue is brought to their attention. We stayed five days and only managed to use the pool once. When we finally got a sunbed because another couple kindly gave us theirs, staff immediately confronted us for having a coffee purchased outside the hotel. Apparently outside food and drinks are forbidden, despite there being no signage or communication about this rule. The hotel coffee is terrible. The rooms look nice but are poorly designed: no mirror above the bathroom sink, no soundproofing, and almost nowhere to store belongings. It feels like money was spent making everything look luxurious rather than making it functional. What was most disappointing, however, was the attitude of the staff. Any concern we raised was met with indifference, and we constantly felt like we were being watched for the next thing we might be doing wrong. Don’t park here. Don’t bring food/drinks in. Don’t take the pool towels out. Don’t do this/that. It was exhausting. For these prices, I expect hospitality—not to feel like an inconvenience. Save your money and stay somewhere else. There are plenty of beautiful hotels where you can actually feel like a guest.

The room was cleaned daily with fresh towels. However when we arrived our shower had a leak and this wasn’t fixed until the night before we checked out. So 4 nights of a dripping shower The pool was clean and the pool beds too, We had a shared pool which was nice and private. The food was so good, limited choices but even those choices - the food never tasted bad at all. However the restaurant itself was definitely not the best. The staff were a bit slow tending to tables. Service at the restaurant wasn’t as consistent. The gym had good well maintained equipment. We never got to check out the sauna or steam room properly as they had been switched off nor the indoor pool which was too cold for me ( they did warn us about the indoor pool as well ) But they looked clean and well maintained However nowhere on the hotel description is it stated you have to pay daily to use the safe or that you have to pay use those pool beds with curtains or that you have to pay for the beach beds which there’s only about 10 of them. Overall we had a good little break at the resort. It was lovely weather lovely food. Ohh and the water slides were definitely nice and it too in your face either.

The room was cleaned daily with fresh towels. However when we arrived our shower had a leak and this wasn’t fixed until the night before we checked out. So 4 nights of a dripping shower The pool was clean and the pool beds too, We had a shared pool which was nice and private. The food was so good, limited choices but even those choices - the food never tasted bad at all. However the restaurant itself was definitely not the best. The staff were a bit slow tending to tables. Service at the restaurant wasn’t as consistent. The gym had good well maintained equipment. We never got to check out the sauna or steam room properly as they had been switched off nor the indoor pool which was too cold for me ( they did warn us about the indoor pool as well ) But they looked clean and well maintained However nowhere on the hotel description is it stated you have to pay daily to use the safe or that you have to pay use those pool beds with curtains or that you have to pay for the beach beds which there’s only about 10 of them. Overall we had a good little break at the resort. It was lovely weather lovely food. Ohh and the water slides were definitely nice and it too in your face either.