Bolívar Cheap Vacations

Great place clean Great location

The room needed updating but I was a happy customer.

Hotel location was okay and everything was reasonable except the staff. Staff was really not professional and I'm not sure why they didn't learn hospitality.

I stayed at the same hotel a year ago and again this October. There was a very noticeable difference in their attention to detail & timeliness when services like laundry or just general house keeping were involved. It was a daily struggle to get both a hand towel and body towel for showers. I ultimately bought some from a store due to delays this was causing. Additionally, they kept running out of pool-side cabana bed towels. The large towels used to cover the cabana bed mattresses. When I asked to be given extra pool towels instead, to cover the dirty pool mattress, I was told no. Mind you, birds defecate on them daily. This was infuriating to me, being that I paid a posted price for those amenities. However, my lived experience was once they had my money, my access to those amenities was something to be rationed out. The doormen & bellboys are still very attentive & professional. They take their jobs seriously which was very reassuring. As always, their breakfasts were amazing. Also, living with the advertised wildlife was still highly enjoyable. Particularly the toucans, peacock & small deer. 🙂 I was highly impressed with this hotel in 2025. So much so that I insisted we stay there again this year. I hope this was just an off week for them, in terms of service. Regardless, based on my 2026 experience, I think I will try another hotel in the neighborhood if I visit Cartagena again.

I stayed at the same hotel a year ago and again this October. There was a very noticeable difference in their attention to detail & timeliness when services like laundry or just general house keeping were involved. It was a daily struggle to get both a hand towel and body towel for showers. I ultimately bought some from a store due to delays this was causing. Additionally, they kept running out of pool-side cabana bed towels. The large towels used to cover the cabana bed mattresses. When I asked to be given extra pool towels instead, to cover the dirty pool mattress, I was told no. Mind you, birds defecate on them daily. This was infuriating to me, being that I paid a posted price for those amenities. However, my lived experience was once they had my money, my access to those amenities was something to be rationed out. The doormen & bellboys are still very attentive & professional. They take their jobs seriously which was very reassuring. As always, their breakfasts were amazing. Also, living with the advertised wildlife was still highly enjoyable. Particularly the toucans, peacock & small deer. 🙂 I was highly impressed with this hotel in 2025. So much so that I insisted we stay there again this year. I hope this was just an off week for them, in terms of service. Regardless, based on my 2026 experience, I think I will try another hotel in the neighborhood if I visit Cartagena again.

Hotel location was okay and everything was reasonable except the staff. Staff was really not professional and I'm not sure why they didn't learn hospitality.