毛里求斯高尔夫假期

Le meilleur hotel!

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相当不错的酒店无论软件还有硬件都属一流。家人和我都非常满意并度过了一个非常满意的假期

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Le meilleur hotel!

We had mixed experiences during our stay at SO Sofitel Mauritius. After a long flight, arriving at 8pm, we were left sitting in the dark with a welcome drink for around 10 minutes before being taken to reception. Check-in was efficient but lacked warmth. Our room was uniquely designed and would have been impressive in its day, but it is now tired and poorly maintained. Floors, benchtops and bathroom surfaces were stained, cracked and worn, the outdoor shower door was covered in paint splatters, and the outdoor bath was unusable due to a very slow water supply and leaking plug. For a resort charging premium prices, the condition of the facilities was disappointing. The pool had cracked tiles and leaks, housekeeping once failed to replace our towels, and coffee pods were chargeable after the first two. Reception staff further disappointed us when a simple request for a breakfast box before an early tour was repeatedly ignored. In contrast, the food and beverage team were exceptional—warm, welcoming and attentive throughout our stay. The gardens were beautifully maintained, the beachfront setting is stunning, and concierge Raj sincerely listened to our concerns, apologised and assured us they would be raised with management. The kitchen staff also made our anniversary special with a thoughtful cake. Overall, while the location and hospitality from the food and beverage team were excellent, the resort's condition and reception service did not justify the premium price.

Le meilleur hotel!

面临大海，私家海滩非常棒，海水清澈，以欧美客人为多，酒店接待，服务都比较热情，房间不算大，带着两件行李，有些局促

非常好，面对无敌海景享用早餐，每天的晚餐都是不同的主题。工作人员每个都热情友善，乐于助人。房间很大，特别喜欢那个衣帽间。小小缺点是晾衣服不太方便，但我也能表示理解，毕竟五星级酒店的形象还是要保持