Western Arizona Golf Vacations

My ac didn’t work neither did my fridge. We had to move rooms after waiting 3 hours. It was 120 when we moved rooms and horrible! The new rooms fridge didn’t work and the pull out couches mattress was so old that the springs from the couch were stabbing my kids in the back. I had to go to the store at night to grab blow up mattress for my kids. The beach area was 80% full with a new water park that’s only for kids and $20 an hour. They charged me $200 more than what my reservation was and can’t give me an explanation as to why. Absolutely horrible!

When we checked in we were told the place was under renovation. We chose to stay in the historic part of the hotel annyway and wow, was that a mistake! The rooms were filthy, the bathroom door lock was broken and didn’t work, there were huge stains on the carpet! We opted to NOT stay and proceeded to the office to cancel our reservations. The clerk was extremely nice and told us she would cancel the credit card. The owner, however, has given us grief over this and doesn’t want to refund our money!! Never again!! I would suggest paying “at the property” and checking out the rooms first before paying!!