Upstate New York Kid friendly Vacations

From the beginning of our 3 night stay to the departure it was a wonderful time! Staff was the friendliest I have ever had of all the places I’ve stayed throughout my years! I will definitely be returning!!! The Spa was amazing!

We always stay at Seneca Niagara. I wonder how do we get a free night off for our room since we always stay here.

Overall, a fine stay in the heart of Niagara Falls. The location is probably the best aspect of this hotel. Our first room smelled like an ash tray, but the front desk was overly accommodating to switch our room, so that was nice. The elevators are DANGEROUS. Multiple times, the doors closed without stopping, causing people to jump back. This is a problem for a hotel that seems to be geared towards children. The pool was just ok and has no shallow end for little ones. The food options are ok with Rainforest Cafe's theming a big hit for kids. The breakfast buffet is not ideal, but there is an underground tunnel to the smoke-filled casino where there is a moderately better (albeit smoky) breakfast option. I do not mean for this to be a completely negative review, but guests should go in with eyes wide open. The hotel needs a fresh coat of updates.

Staff were not particularly friendly. didn't have hot water for showers. Luke warm at best.

Overall, a fine stay in the heart of Niagara Falls. The location is probably the best aspect of this hotel. Our first room smelled like an ash tray, but the front desk was overly accommodating to switch our room, so that was nice. The elevators are DANGEROUS. Multiple times, the doors closed without stopping, causing people to jump back. This is a problem for a hotel that seems to be geared towards children. The pool was just ok and has no shallow end for little ones. The food options are ok with Rainforest Cafe's theming a big hit for kids. The breakfast buffet is not ideal, but there is an underground tunnel to the smoke-filled casino where there is a moderately better (albeit smoky) breakfast option. I do not mean for this to be a completely negative review, but guests should go in with eyes wide open. The hotel needs a fresh coat of updates.

We always stay at Seneca Niagara. I wonder how do we get a free night off for our room since we always stay here.

Staff were not particularly friendly. didn't have hot water for showers. Luke warm at best.

Clean and large room. Good breakfast

We always stay at Seneca Niagara. I wonder how do we get a free night off for our room since we always stay here.

Arrived on Saturday. Was told room would be cleaned every 3 days, did not happen. Requested cleaning on the 4th and 5th days, did not happen. I was there 10 days, finally cleaned once on the 8th day. I requested towels, etc each day at the desk and left soiled towels outside the door every couple days.