Costa Calida Luxury Vacations

The food was not really tasty .

Good

The hotels definitely lives up to its pictures, walking around the grounds is breathtaking and the layout of reception inviting. Unfortunately the beautiful hotel missed some ambience. Lacking in music. Breakfast we decided to sample did not disappoint our taste buds, an amazing continental buffet style, with an additional option of ordering an array of eggs pancakes etc.. This was of great quality and alot of choice. The downsides to our stay was staff, a couple tainted the rest of the bunch. At night there was a friendly helpful bar person. But during the day not a smile to be seen and a word hardly spoken. Unfortunately we didn't sample the lunch and dinner menu as the rude staff once seated put us off partaking after giving them a second chance and still the same treatment we decided to venture out. Thankfully Elche didn't disappoint!

Nice little hotel in the centre of Elche. 5-10mins walk to town square. Rooms relatively basic but meet all our needs and were clean. Bathrooms standard but the shower was really powerful which was great! Nice pool area we’re shading from palm trees, drinks reasonably priced.

Didn’t get our rooms until 4:30pm. In one of them the shower tray had a huge crack in it that they had tried to fix with silicone. Couldn’t be moved as the hotel was full. In the other room we found a pair of socks that were not ours. Thin walls between rooms. Staff on check in and the breakfast room were very slow. Same at the bar upstairs. Better downstairs. Needs a bit of TLC and some better training of staff. Good location, nice decor, prices at restaurants and bars not that bad.

Excellent resort and everything as described

Na

Didn’t get our rooms until 4:30pm. In one of them the shower tray had a huge crack in it that they had tried to fix with silicone. Couldn’t be moved as the hotel was full. In the other room we found a pair of socks that were not ours. Thin walls between rooms. Staff on check in and the breakfast room were very slow. Same at the bar upstairs. Better downstairs. Needs a bit of TLC and some better training of staff. Good location, nice decor, prices at restaurants and bars not that bad.

Nice little hotel in the centre of Elche. 5-10mins walk to town square. Rooms relatively basic but meet all our needs and were clean. Bathrooms standard but the shower was really powerful which was great! Nice pool area we’re shading from palm trees, drinks reasonably priced.

The hotels definitely lives up to its pictures, walking around the grounds is breathtaking and the layout of reception inviting. Unfortunately the beautiful hotel missed some ambience. Lacking in music. Breakfast we decided to sample did not disappoint our taste buds, an amazing continental buffet style, with an additional option of ordering an array of eggs pancakes etc.. This was of great quality and alot of choice. The downsides to our stay was staff, a couple tainted the rest of the bunch. At night there was a friendly helpful bar person. But during the day not a smile to be seen and a word hardly spoken. Unfortunately we didn't sample the lunch and dinner menu as the rude staff once seated put us off partaking after giving them a second chance and still the same treatment we decided to venture out. Thankfully Elche didn't disappoint!

Worst experience ever - the room smells mouldy and me and my wife felt suffocated just from staying there for 1 hr. We tried everything, opened windows and vented for a long time but the smell keeps coming back. Note that this was the «deluxe» room! I immediately booked a new hotel and moved for fear of our health. As the contact guy(Carlos) said he didn’t have other rooms available and couldn’t come over to help us. I have saved the entire conversation. We filed for refund later, they lied that we had smoked in the room and broken rules :( So just stay away from them, if you want a peaceful vacation. They are not even that cheap. We booked here because we thought they were central, but you get much better quality hotels just 10mins walk. I wish I had investigated that before :(