北海岸豪华假期

Overall stay was ok. Our room and kitchen area was a little outdated. The bedding and towels had minor stains. The plates and cups were chipped. On our last day before check out we went out to eat breakfast and all our towels were gone when we came back. We had to search for staff to bring us new towels. Staff service was really a hit or miss, some were good, some were not great. The pool was great and Beach very close by. For food it was a good variety. I did like that even though check out is at 12 you get to stay in the property and enjoy the food and amenities until 3.

Best Jem in all Puerto Plata. Beautiful property. Excellent, welcoming and professional team.

Best Jem in all Puerto Plata. Beautiful property. Excellent, welcoming and professional team.

Best Jem in all Puerto Plata. Beautiful property. Excellent, welcoming and professional team.

Overall stay was ok. Our room and kitchen area was a little outdated. The bedding and towels had minor stains. The plates and cups were chipped. On our last day before check out we went out to eat breakfast and all our towels were gone when we came back. We had to search for staff to bring us new towels. Staff service was really a hit or miss, some were good, some were not great. The pool was great and Beach very close by. For food it was a good variety. I did like that even though check out is at 12 you get to stay in the property and enjoy the food and amenities until 3.

This retreat exceeded every expectation. From the moment I arrived, I felt the stress of daily life melt away. The food was a true highlight — fresh, healthy, and genuinely delicious, with every meal feeling like it was nourishing both body and soul. Whether I was savoring a vibrant breakfast bowl or unwinding with a evening herbal tea, every detail was thoughtfully curated. The setting itself was the perfect antidote to burnout — peaceful, beautifully maintained, and designed for total relaxation. I finally understood what it means to actually unplug: no rushing, no noise, just space to breathe and reset. I left feeling lighter, calmer, and more like myself than I have in months. If you're looking for a genuine escape — not just a trip, but a true reset — this is it. I'll be back.