U.S. Virgin Islands Pet-friendly Vacations

The Terrace restaurant was exceptional. The beach was awesome.

Some of the staff were EXTREMELY helpful. The other 50% seemed very disinterested, agitated, or flat out didn’t want to be there. The majority of the resort personnel are not willing or able to give you any recommendations or advice about anything on the island. They live on St Thomas and ferry over for work. They literally couldn’t even give advice on local restaurants with local cuisine and culture. The staff that absolutely helped us the most and were very enjoyable to be around were DeShawn, Marcus (taxi driver) and Dan/Don (taxi driver). I would like to thank those gentleman for a wonderful experience. While checking in they attempted to put me in a room on the complete opposite side of the resort across the road. Very far away from the minimal amenities this property has to offer. The amenities on resort or severely lacking. They have one sandwich shop / Starbucks. The Espresso machine at Starbucks was broken. How as that even possible? That’s pretty much the staple of ANY Starbucks. The restaurant Lemon Grass which isn’t even open for breakfast lacks a lot… it’s honestly not even worth typing about. I also did not know that this Westin is a timeshare property. Overall, my recommendation is to stay somewhere else… probably on the OTHER side of the island which has more of the USVI vibe. Take the time to do the research and DO NOT settle on the Westin simply because of the name and brand awareness or you will ultimately be disappointed.

Some of the staff were EXTREMELY helpful. The other 50% seemed very disinterested, agitated, or flat out didn’t want to be there. The majority of the resort personnel are not willing or able to give you any recommendations or advice about anything on the island. They live on St Thomas and ferry over for work. They literally couldn’t even give advice on local restaurants with local cuisine and culture. The staff that absolutely helped us the most and were very enjoyable to be around were DeShawn, Marcus (taxi driver) and Dan/Don (taxi driver). I would like to thank those gentleman for a wonderful experience. While checking in they attempted to put me in a room on the complete opposite side of the resort across the road. Very far away from the minimal amenities this property has to offer. The amenities on resort or severely lacking. They have one sandwich shop / Starbucks. The Espresso machine at Starbucks was broken. How as that even possible? That’s pretty much the staple of ANY Starbucks. The restaurant Lemon Grass which isn’t even open for breakfast lacks a lot… it’s honestly not even worth typing about. I also did not know that this Westin is a timeshare property. Overall, my recommendation is to stay somewhere else… probably on the OTHER side of the island which has more of the USVI vibe. Take the time to do the research and DO NOT settle on the Westin simply because of the name and brand awareness or you will ultimately be disappointed.

The Terrace restaurant was exceptional. The beach was awesome.

The pool was closed due to renovations that they did not make us aware of the pool being closed. The rooms were ok the best part of the rooms were the beds. We could not watch TV because there was no WiFi the entire time we were there. The balconies were cracking in spots and the chairs were plastic dollar store chairs. The balcony door had no handle on the outside to pull it back open after you went out and it appears to stick all the time. We did have to keep asking for housekeeping and one day did not receive it all I had to go to the front desk to get toilet paper and towels and there were no phones in the room either so if you didn’t have service you wasn’t getting in touch with the front desk. The lady at the front desk extremely nice and helpful. They did appear to be doing some remolding overall. All of the amenities aside from the restaurant and tiki bar were nonexistent. The views were great and beautiful but you had to go down a hill or incline to get to the beach. Overall I do not think I will ever go back to the resort

The Terrace restaurant was exceptional. The beach was awesome.