Mid-Atlantic Romantic Vacations

We enjoyed the property. We choice the room on expedia website expecting one of the larger room apartment style rooms but we ended up with a smaller hotel room. You have to pay an extra fee if you want a 1 bedroom room. Wasn't fully clear based on pictures. We could hear the other guest at night. Visited the eagle restaurant. Staff were very pleasant and accommodating. The light fixtures outdide above the tables has lots of spider web's. Need to be cleaned. The room was clean. Air conditioner was noisy. Enjoyed our stay otherwise. Gym and pools were great. The pump for the lazy river and hot tubs were not on, but sgaun still enjoyed our stay.

The Lotte New York Palace is a beautiful hotel, and overall we really enjoyed the property. However, the beds were surprisingly squeaky and uncomfortable. Considering the price and caliber of the hotel, I expected a much higher-quality mattress and a more comfortable night’s sleep. Upgrading the mattresses would make a significant difference in the overall guest experience.

This is a nice hotel with a rooftop bar and restaurant that has amazing views of the manhattan skyline. The staff is pleasant and friendly.

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We enjoyed the property. We choice the room on expedia website expecting one of the larger room apartment style rooms but we ended up with a smaller hotel room. You have to pay an extra fee if you want a 1 bedroom room. Wasn't fully clear based on pictures. We could hear the other guest at night. Visited the eagle restaurant. Staff were very pleasant and accommodating. The light fixtures outdide above the tables has lots of spider web's. Need to be cleaned. The room was clean. Air conditioner was noisy. Enjoyed our stay otherwise. Gym and pools were great. The pump for the lazy river and hot tubs were not on, but sgaun still enjoyed our stay.

The Lotte New York Palace is a beautiful hotel, and overall we really enjoyed the property. However, the beds were surprisingly squeaky and uncomfortable. Considering the price and caliber of the hotel, I expected a much higher-quality mattress and a more comfortable night’s sleep. Upgrading the mattresses would make a significant difference in the overall guest experience.

This is a nice hotel with a rooftop bar and restaurant that has amazing views of the manhattan skyline. The staff is pleasant and friendly.

No internet, couldn’t use fire place and the beds were super hard.

The Lotte New York Palace is a beautiful hotel, and overall we really enjoyed the property. However, the beds were surprisingly squeaky and uncomfortable. Considering the price and caliber of the hotel, I expected a much higher-quality mattress and a more comfortable night’s sleep. Upgrading the mattresses would make a significant difference in the overall guest experience.

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