圣何塞岛滑雪假期

沐浴露两天才送来，马桶坏了两天打了四次电话最后才给换个房间。浴室地上还有毛发，两个房间都有。一共住了七天，还有两天没有打扫房间。算是我住过做差的

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Good location in Beverly, staff is okay, room is clean.

This room gave us a very luxurious feel. With the floor to ceiling windows, 2 balconies, amazing view, comfy bed, and jetted tub with a view. Then you have a kitchen! Oh and parking is free! The pool was good, the gym was awesome! Probably one of my favorite places to stay in Vegas.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

CP值高的飯店，而且地點很好，逛街吃飯都方便，走廊窗戶可以看到sphere

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Good location in Beverly, staff is okay, room is clean.

Good location in Beverly, staff is okay, room is clean.

I checked out shortly after arriving. My room didn't match my booking, and when I raised it, the staff was not very helpful and offered me to move to a different room only the following day. I had only booked three nights, so I chose to leave and book a different property instead. After a lot of back and forth, the hotel agreed to refund me. Also, be sure to check the minibar. When I got to the room, many items were missing, and the ones left were partially consumed. When I reported this, the front desk seemed unconcerned, and it took considerable persuasion before they would even look at the photos I had taken. To me, this suggests it happens often.