萨尔茨堡滑雪假期

I stayed at this hotel from May 30 to June 1. On the night of May 31, the air conditioner started leaking water. We called the front desk staff for help, and they advised us to turn off the air conditioner and sleep with the window open. We followed their instructions. However, not long after we went to bed, the air conditioner began to make warning beeping sounds. The staff came again and turned off the beeping, telling us that everything should be fine, then left the room. Unfortunately, after that, the warning beeps continued every 2 to 3 hours throughout the night, and the issue was never properly resolved. The next day, we asked for an explanation, but we did not receive a clear answer. This was a very disappointing experience. For anyone considering staying here, I recommend thinking twice before booking. That said, one positive point about this hotel is its great location.

房間乾淨、服務人員親切、有效率

在舊城內散步非常方便

No tea cup and kettle but can request to have immediate response. Appreciate

We like everything!

Except the location is bit far away from city centre, the hotel is perfect- good condition, room is big and comfy, dinner was excellent and good service. Highly recommended.

Good service and also included free minibar.

滿意房間寬敞。 酒店地址尚可，比較遠離市中心，環境寧靜。

滿意房間寬敞。 酒店地址尚可，比較遠離市中心，環境寧靜。

A clean and cozy hotel. My room is spacious. However it is located right next to the church, therefore you can hear the church bells ringing all the time.