萨尔茨堡滑雪假期

Counter staff was friendly and helpful, but there are a few things I was not satisfactory with. 1. The room was smaller and dated than expected. 2. Air-conditioning was very minimal during my stay there, which happened to be summer time. Room was very hot and stuffy. 3. A female staff (presumably cleaning staff) came into our room twice without knocking nor confirming if we’re still inside the room, and left cleaning towels in our room. When we confronted her, she didn’t even give a proper explanation why she was entering. I find this very unacceptable.

滿意房間寬敞。 酒店地址尚可，比較遠離市中心，環境寧靜。

I stayed at this hotel from May 30 to June 1. On the night of May 31, the air conditioner started leaking water. We called the front desk staff for help, and they advised us to turn off the air conditioner and sleep with the window open. We followed their instructions. However, not long after we went to bed, the air conditioner began to make warning beeping sounds. The staff came again and turned off the beeping, telling us that everything should be fine, then left the room. Unfortunately, after that, the warning beeps continued every 2 to 3 hours throughout the night, and the issue was never properly resolved. The next day, we asked for an explanation, but we did not receive a clear answer. This was a very disappointing experience. For anyone considering staying here, I recommend thinking twice before booking. That said, one positive point about this hotel is its great location.

No tea cup and kettle but can request to have immediate response. Appreciate

Fabulous hotel. Staff was extremely lovely. Location couldn’t be better.

A clean and cozy hotel. My room is spacious. However it is located right next to the church, therefore you can hear the church bells ringing all the time.