Colonels Island Ski Vacations

Cutest little walk to the back of the property! Our little house was so beautiful! Loved every minute. The manager responded so fast to all questions before and during our weekend. Would love to stay again!

Clean, nicely decorated/renovated property with unique rooms and set up. But this is not a good choice for those with mobility or limitations associated with steps/walking. It's right on River Street so expect noise into the wee hours but there is a noise machine and complimentary ear buds to help. We honestly slept fine and the Inn is at the end of the busy street so much less activity. Great staff and we loved the nightly wine and snacks at the end of the day. Recommend.

The staff at the front desk appear helpful until their not. When checking out Saprina who was extremely Helpful when checking in, I Requested a print out receipt. It wasn’t provided I could say it was an over site, however I called back 3 days later to request my printed receipt and Renee at the front desk sent it right over , I opened to Find I was charged for my valet after speaking to Saprina it was cover in my booking. Called right back , Renee kept putting me on automatic hold . I kept calling back she then answered advising she issue the refund - I requested a revised receipt . I had to keep calling back , she then answered placed me on hold. , processed the refund and the receipt email while I was on hold . I call the concierge to assist. Renee took me off hold , when I shared my email refund came through she chuckled. Very unprofessional and not JW Marriott quality. It hard to get quality people - for the kind of money spent- that is poor quality service for customer service. I am certain JW record calls , the call process occurred thursday 10/1/26 started 3:52pm-4:10 pm.

The staff at the front desk appear helpful until their not. When checking out Saprina who was extremely Helpful when checking in, I Requested a print out receipt. It wasn’t provided I could say it was an over site, however I called back 3 days later to request my printed receipt and Renee at the front desk sent it right over , I opened to Find I was charged for my valet after speaking to Saprina it was cover in my booking. Called right back , Renee kept putting me on automatic hold . I kept calling back she then answered advising she issue the refund - I requested a revised receipt . I had to keep calling back , she then answered placed me on hold. , processed the refund and the receipt email while I was on hold . I call the concierge to assist. Renee took me off hold , when I shared my email refund came through she chuckled. Very unprofessional and not JW Marriott quality. It hard to get quality people - for the kind of money spent- that is poor quality service for customer service. I am certain JW record calls , the call process occurred thursday 10/1/26 started 3:52pm-4:10 pm.

Clean, nicely decorated/renovated property with unique rooms and set up. But this is not a good choice for those with mobility or limitations associated with steps/walking. It's right on River Street so expect noise into the wee hours but there is a noise machine and complimentary ear buds to help. We honestly slept fine and the Inn is at the end of the busy street so much less activity. Great staff and we loved the nightly wine and snacks at the end of the day. Recommend.

Clean, nicely decorated/renovated property with unique rooms and set up. But this is not a good choice for those with mobility or limitations associated with steps/walking. It's right on River Street so expect noise into the wee hours but there is a noise machine and complimentary ear buds to help. We honestly slept fine and the Inn is at the end of the busy street so much less activity. Great staff and we loved the nightly wine and snacks at the end of the day. Recommend.

The staff at the front desk appear helpful until their not. When checking out Saprina who was extremely Helpful when checking in, I Requested a print out receipt. It wasn’t provided I could say it was an over site, however I called back 3 days later to request my printed receipt and Renee at the front desk sent it right over , I opened to Find I was charged for my valet after speaking to Saprina it was cover in my booking. Called right back , Renee kept putting me on automatic hold . I kept calling back she then answered advising she issue the refund - I requested a revised receipt . I had to keep calling back , she then answered placed me on hold. , processed the refund and the receipt email while I was on hold . I call the concierge to assist. Renee took me off hold , when I shared my email refund came through she chuckled. Very unprofessional and not JW Marriott quality. It hard to get quality people - for the kind of money spent- that is poor quality service for customer service. I am certain JW record calls , the call process occurred thursday 10/1/26 started 3:52pm-4:10 pm.