雷德奥克滑雪假期

选择伯克利酒店入住10晚是正确的选择。 酒店比较有年代感，不同于标准的商务型星级酒店，公共区域不大，很有家的氛围，与里士满这座历史名城风格很搭。Ms.Star非常友善，保持对客人的关注，在入住期间中有任何问题都能及时得到解答，并且随时准备着解决顾客的难题。 预订了小套房，一晚后提出升级要求后及时换到了更加满意的阳台房，房型都很宽敞明亮，床品舒适，休闲工作区域设置合理。 特别要提的是酒店的餐厅，我在那里尝试了午餐、晚餐和几乎所有10天的早餐（除了周一休息），餐厅餐品实际的色味远超出酒店门口的展示牌，与主厨的交流令人愉快，餐厅的服务也令人满意。 酒店的位置可以便利的到达任何热门地点，步行可达河边和多个景点，如果不愿意走路，城市的公交系统运行高效并且免费，去到较远的short pump购物中心也十分方便。 总之，非常愉快的一次入住，给你在家之外有家的感觉。今后去到里士满毫无疑问将继续入住伯克利酒店。

We arrived at 10.15 pm due to car problems. Tried to call them to advise of our lateness but all numbers went through to a call centre who did not answer. Everything was closed so there was no food or drink available and the receptionist was unhelpful. There wasn't even bottled water in our room. Vending machines were shown on the map provided but only ice machines were available. Very little information provided about the amenities. Our windows were filthy and there was mould around the basin tap. Squeaky floorboards. Beautiful grounds and views of the river. Overall, very disappointing - a hotel that promises a lot but does not deliver.

We arrived at 10.15 pm due to car problems. Tried to call them to advise of our lateness but all numbers went through to a call centre who did not answer. Everything was closed so there was no food or drink available and the receptionist was unhelpful. There wasn't even bottled water in our room. Vending machines were shown on the map provided but only ice machines were available. Very little information provided about the amenities. Our windows were filthy and there was mould around the basin tap. Squeaky floorboards. Beautiful grounds and views of the river. Overall, very disappointing - a hotel that promises a lot but does not deliver.