尼尔岛滑雪假期

we had two rooms. with family. stayed for 2 days. it was off-peak season so relatively quiet. Had much of the beach to ourselves which was amazing. staff arranged for early check-in and late check-out. very enjoyable. The beach was clean but not pristine. There were some scattered plastic containers/trash which can be more proactively cleaned up by the hotel cleaning crew. Had two meals here and they were awesome really. Rooms were clean, bathroom was good. Sort of at a level of a 3-star Holiday Inn/Marriott.

The Bathtub water was extremely dirty, and staying here felt like a complete waste of money. From the time of check-in, I reported issues with the Wi-Fi, TV, and telecom services, but none of them were resolved properly. The maintenance staff stayed in the room until almost 12 AM trying to fix the issues, yet the Wi-Fi and TV were still not working. I also spoke with the manager regarding these concerns, but unfortunately, I did not receive any proper support or assistance. Overall, my personal experience was horrible, and the service was very disappointing and unprofessional. If you are looking for a peaceful and enjoyable vacation, I would strongly recommend considering other options.

we had two rooms. with family. stayed for 2 days. it was off-peak season so relatively quiet. Had much of the beach to ourselves which was amazing. staff arranged for early check-in and late check-out. very enjoyable. The beach was clean but not pristine. There were some scattered plastic containers/trash which can be more proactively cleaned up by the hotel cleaning crew. Had two meals here and they were awesome really. Rooms were clean, bathroom was good. Sort of at a level of a 3-star Holiday Inn/Marriott.

very badly kept property, not value for money at all for an ITC property and so exhorbitant, the curtains were falling, room aesthetics were very poor, hair all over the bathroom and room, cats and street dogs inside the property outside our room, very bad experience

Beautiful expansive property with the most welcoming and helpful staff. Taj never disappoints.

Room was nice, checkin process was smooth but we had no hot water in our room for shower. We were asked to use another room for shower instead of moving us in a different room to resolve the issue. It was an odd experience.