Qala Vacations from $292

Pool was good. Upstairs pool would need a little care. Staff excellent

Ac not working properly, cocroaches in rooms, carpet outside the rooms not hoovered

Terrible experience. The apartment was in poor condition, and the entire building was filthy, with pigeon droppings and feathers everywhere — impossible to avoid, even inside the flat. The building itself was under construction, which was never disclosed beforehand. The shower was broken — every time we used it, water leaked heavily and flooded the entire bedroom. Communication with the host was awful: our messages before arrival were ignored, and once we arrived at the address, we were denied access until we paid unexpected charges. Only after payment were we redirected to a completely different location, where the host refused to assist us and was rude over the phone. Other tenants had to help us find the apartment. The provider's behavior was deceptive and unprofessional. Avoid at all costs.

Some outstanding members of staff who make a huge difference to the holiday. Lovely spa facilities however during our stay this was not always open. Was great addition when it was. We also booked in for the massage/treatments - this was fabulous. Comfortable heated massage beds, tranquil setting and well practised therapists.