Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
From the moment we arrived, Cafe & Stay Castana exceeded every expectation. The location is simply unbeatable — walking distance to everything the city has to offer, yet tucked away enough to feel like a true local stay rather than a tourist hotel.
The property itself is beautifully comfortable: thoughtfully designed, immaculately kept, and full of the kind of warmth that makes you feel instantly at home. We loved the cafe vibe and the little touches throughout. But what truly sets Castana...
From the moment we arrived, Cafe & Stay Castana exceeded every expectation. The location is simply unbeatable — walking distance to everything the city has to offer, yet tucked away enough to feel like a true local stay rather than a tourist hotel.
The property itself is beautifully comfortable: thoughtfully designed, immaculately kept, and full of the kind of warmth that makes you feel instantly at home. We loved the cafe vibe and the little touches throughout. But what truly sets Castana...
The family friendly atmosphere is wonderful. My kids didn't want to leave. The rooms were clean and comfortable. The breakfast was delicious and huge. Dinner was yummy too. Portion sizes are big. We can't wait to come stay again. Nao San is a great hostess.
The family friendly atmosphere is wonderful. My kids didn't want to leave. The rooms were clean and comfortable. The breakfast was delicious and huge. Dinner was yummy too. Portion sizes are big. We can't wait to come stay again. Nao San is a great hostess.
Amber
Reviewed February 16, 2026Reviewed February 16, 2026
This ryokan is the best location in Matsumoto! Along with being beautiful and super clean, you literally walk out the front door and you’re on an idyllic street with restaurants and shops. It’s also walkable from the train station, and a short walk to the castle. If you’re looking for a traditional ryokan, this is it! The host also speaks great English and is very helpful if you need anything.
This ryokan is the best location in Matsumoto! Along with being beautiful and super clean, you literally walk out the front door and you’re on an idyllic street with restaurants and shops. It’s also walkable from the train station, and a short walk to the castle. If you’re looking for a traditional ryokan, this is it! The host also speaks great English and is very helpful if you need anything.
This was by far the best place we stayed during our time in the Kamikochi area.
From the moment we arrived until the moment we left, every member of the staff made us feel genuinely welcome. Their hospitality was warm, attentive, and truly exceptional.
The hotel is full of thoughtful details that reflect traditional Japanese culture. We especially loved all the beautiful handcrafted decorations throughout the property. The gift shop was another highlight—the owner’s mother handmakes many of...
This was by far the best place we stayed during our time in the Kamikochi area.
From the moment we arrived until the moment we left, every member of the staff made us feel genuinely welcome. Their hospitality was warm, attentive, and truly exceptional.
The hotel is full of thoughtful details that reflect traditional Japanese culture. We especially loved all the beautiful handcrafted decorations throughout the property. The gift shop was another highlight—the owner’s mother handmakes many of...
From the very start to the very finish of our stay, my family and I felt so very welcomed. The hotel was extremely clean and orderly. This particular hotel is very cozy. The onsen bath/ ofuro was extremely relaxing, clean, and refreshing. The staff are above and beyond professional and extremely courteous. We will definitely come back to stay at this hotel. We highly recommend this hotel after a long day of hiking and sightseeing.
From the very start to the very finish of our stay, my family and I felt so very welcomed. The hotel was extremely clean and orderly. This particular hotel is very cozy. The onsen bath/ ofuro was extremely relaxing, clean, and refreshing. The staff are above and beyond professional and extremely courteous. We will definitely come back to stay at this hotel. We highly recommend this hotel after a long day of hiking and sightseeing.
This stop in our trip was a favorite, small quaint city. Lots to do, could walk everywhere, no problem. will definitely go back to Matsumoto. The hotel was centeralized, clean, friendly, just what a traveler looks for at day's end.
This stop in our trip was a favorite, small quaint city. Lots to do, could walk everywhere, no problem. will definitely go back to Matsumoto. The hotel was centeralized, clean, friendly, just what a traveler looks for at day's end.
Very nice family-run ryokan that's on its fourth generation. Public transit won't get you there easily- but you don't have to worry- you can call ahead and they will pick you up Matsumoto station (at 3:30 or 5:30 pm.) They will also drive you out in the morning so you can catch public transit for your sightseeing. Great food, will make you want to come back for dinner! Definitely get their house made soba at least once. Rooms were large, comfy and traditional; a nice break from the...
Very nice family-run ryokan that's on its fourth generation. Public transit won't get you there easily- but you don't have to worry- you can call ahead and they will pick you up Matsumoto station (at 3:30 or 5:30 pm.) They will also drive you out in the morning so you can catch public transit for your sightseeing. Great food, will make you want to come back for dinner! Definitely get their house made soba at least once. Rooms were large, comfy and traditional; a nice break from the...
Casey
Reviewed December 10, 2016Reviewed December 10, 2016
Ryokan Sansui is a peaceful retreat with beautiful mountain views, private outdoor onsen rooms, and the most dedicated, attentive and kind staff. We felt completely pampered by their service and hospitality. The meals were traditional omekase using local and seasonal ingredients. The food is clearly made with love, pride, and care. The japanese-style room had a sweeping view of the mountains and comfortable futon beds. We had plenty of space to unpack and do our morning yoga in the room. The...
Ryokan Sansui is a peaceful retreat with beautiful mountain views, private outdoor onsen rooms, and the most dedicated, attentive and kind staff. We felt completely pampered by their service and hospitality. The meals were traditional omekase using local and seasonal ingredients. The food is clearly made with love, pride, and care. The japanese-style room had a sweeping view of the mountains and comfortable futon beds. We had plenty of space to unpack and do our morning yoga in the room. The...
The hotel is very well located, near the train and bus stations. We could walk to the castle in 10 minutes. The area felt safe and calm. The room was clean and the bed was comfortable. We appreciated the amenities available for free in the reception area. The laundry area was useful (though busy). The staff helped us arrange luggage transfer to Magome and stored our backpacks after check out when we went to tour the city. This is a very good choice for a trip to Matsumoto and the price is fair...
The hotel is very well located, near the train and bus stations. We could walk to the castle in 10 minutes. The area felt safe and calm. The room was clean and the bed was comfortable. We appreciated the amenities available for free in the reception area. The laundry area was useful (though busy). The staff helped us arrange luggage transfer to Magome and stored our backpacks after check out when we went to tour the city. This is a very good choice for a trip to Matsumoto and the price is fair...
Rachel
Reviewed October 11, 2026Reviewed October 11, 2026
Miyama Ouan offers an authentic Japanese cultural experience in beautiful high country/alpine location. Meals were of a variety of ingredients, delicious and always beautifully presented. Miyama Ouan rooms are very comfortable, warm, beautifully cleaned, with private and public onsen. The Hirayu location is in close proximity for bush walking, sight seeing, and to the cable car and bear ranch.
Miyama Ouan offers an authentic Japanese cultural experience in beautiful high country/alpine location. Meals were of a variety of ingredients, delicious and always beautifully presented. Miyama Ouan rooms are very comfortable, warm, beautifully cleaned, with private and public onsen. The Hirayu location is in close proximity for bush walking, sight seeing, and to the cable car and bear ranch.
Greg
Reviewed November 14, 2024Reviewed November 14, 2024