3 star Independent hotels in Riviera Maya, Quintana Roo

This hotel is fairly new with modern and modest room decor and traditional common are decoration. The staff was very friendly and helpful. The rooftop pool area has a great view. Our bed was comfortable, there was a nice closet, a mini fridge, nice TV, nice mini split air conditioning, and a balcony which made the room airy. The stand up shower is nice, but the sliding door did not work perfectly. The location is definitely the best part! There is a juice bar right across the street, we had no problem with on street parking (although it is definitely limited), there is a small market across the street and a Mega (large supermarket with everything) at the intersection a block away, there are some fantastic taco joints across from the Mega (about a block up), and finally, it's a short walk (10min) to the more touristy high-end 5th avenue and beach access on the other side of first avenue.

This was our first trip to Mexico and we had a great time! Francesca and Roberto are fantastic people and gave us a lot of helpful info. English is not their first language as they are Italian, but Francesca did a great job :-) Their staff Jose and Aurora were always friendly and kept the place running well. Our room was cleaned every day and the air conditioning worked 100% (We went when it was 34degrees and 100% humidity lol) It's a few minutes out of town but a taxi will get you into town for 30-40 pesos and you'll appreciate the quiet location.

Great place..a real find and amazing value. They have started offering meals and fully inclusive I'd ask about them. The Dolphins, manatees, sea lions et all were fascinating and free to watch plus we had a quiet place to sunbathe and swim.

Hotel renovations complete. Rooms are clean, beds comfortable, consistent internet access. We wanted small resort and thoroughly enjoyed simple amenities, quiet environment (no TVs blaring), no waits at restaurant. All staff were friendly and helpful. Varied menu at on-site restaurants, nice art gallery, easy access to snorkeling, fishing, diving activities that the Akumal Dive Center staff are happy to get you set up with. YalKu lagoon 1.75 mi north of hotel on walkable road (great route for daily run and also additional dining options along this route too). Beach gets crowded by noon as public access is nearby. Didn't really bother us other than the boomboxers who seem to presume we all want to listen to their music (happened once). Can walk south on beach for about 1.5 miles. New resorts going up and really are beach hogs, extending palapas to nearly the edge of the water. Nice beach walk none the less. Take The Collectivo for inexpensive ride down to Tulum or further points south.

Very helpful staff. Went to get milk for my baby the first night! We already booked for next year.

Wife and I stayed at Zamas one week in February. The cabana we were in was perfect for us - very few distractions (no internet, thank goodness). The bed had nettting all around to protect from mosquitos (there were a few bites on the calm nights, but it was windy most of the time and very few bugs in general). Our room was big and airy, but it is not like a hotel, more like a cabin - low light levels, and lots of wind blowing through. They cleaned our room every day, which was nice (lots of sand). Two nice hammocks on the porch. The beach there is great, though beaches down the road were nicer, and had better snorkeling. That being said, I would come to this location again. The restaurant at Zamas was great, and had bands almost every night. All the nearby restaurants were also just excellent. We had the most outstanding seafood at these places. The neighborhood was totally safe. Iguanas EVERYWHERE. LOVED it.

The apartment at Casa Itxamal was beautiful, well equipped, and very clean. Lovely stay, close walk to the beach, restaurants, shops

Our hotel stay at Soho was excellent. This is a stylish hotel in the heart of Playa del Carmen. Close to shopping, restaurants and just a few blocks to the beach this is an ideal place to stay. They give you beach towels and a discount for umbrella and chairs at a hip beach club, Mamita. Unfortunately the day we were there at the beach the place was packed and there were no umbrellas/chairs for use but that was b/c it was a Saturday and the place was a zoo! Jorge and Valeria were the main staff members when we stayed for three nights. They were extremely helpful with multiple requests and were great to work with.

We celebrated our anniversary at the lunata and we thrilled at the special treatment we received from the staff especially Danni and Fabby they were the reason I will book there again. The hotel is only 10 rooms and facing the courtyard was amazing. Thankyou so much.

My wife & I just spent 5 nights at Hotel Posada Sian Ka'an . We booked it as a part of a package deal with Expedia. It's a great place and beautifully maintained and 1/2 a block from the beach and 5th Ave, and just another block to the bus station . The rooms are spacious and kept very clean every day. The included breakfast was very good & filling. The front desk staff were very friendly and helpful, especially Talia & Jose. They even checked our return home flight status for us. All in all, it was a wonderful vacation and I highly recommend Hotel Posada Sian Ka'an.