Hotel California Reviews

We loved our stay at this hotel within walking distance from all the attractions in florence.

The location us perfect! The hotel is close to all the sights. The room was small, but clean. The staff was pleasant enough, but wasn't feeling our sense of humor. Even still, I have no real complaints. Hotel has a lot of character and I would stay again for the location!

We had a room for 3 & it was a small room. Window opens to busy street. Front desk helpful but not warm it enthusiastic. Good location near Duomo and Academia. We walked over from train station. Great gelato place up the block. Smallest accommodation on 3 city trip made it least favorite. Nice buffet for breakfast. Hotel can use some updating. Very old small TV in room but unimportant. Nicest part was nice jacuzzi bath.

The hotel is fine. Totally adequate. But nothing above or beyond. You have to pay for internet (we stayed at 3 hotels in Italy and this is the only one that charged for internet. And it is 10 euros a day!!). Our TV did not work. We eventually got a new remote but all the channels were fuzzy. The rooms were really hot and we couldn't adjust our temperature (well, it never got any cooler) so we had to sleep with our patio door open. The breakfast was fine - lots of fruit. The "American" coffee is terrible, but the European expresso machine makes great coffee. The 3rd floor bar is pretty lonely and randomly expensive. The menu says one price and then the bill says something else. But overall, the place is totally fine. The woman at the front desk (who works like 24/7) is very helpful. And the breakfast room staff is prompt and friendly. The hotel is exactly what I expected.

Great location and view. Yummy full breakfast! Hotel staff was polite and very helpful.

Rooms are good and beds are comfy, but service is horrible. My talk at the reception desk: I am saying: We use two rooms. I was waiting in one room when other family members were at a walk. I checked: our second room was locked. Then I checked again: our second room was unlocked, and Indian-looking person without a badge was silently running away of our door. I am warning a receptionist on this fact. Receptionist: It is normal, maybe this Indian works here. I am asking: Why he run away silently and left our door unlocked? Can you check cameras records? Receptionist: It is normal. Maybe he speaks only Indian, not English ( :) ) Maybe he wanted to check if the room is still occupied or not. I reply: But why he left the door unlocked? My conclusion: the service is horrible, and this makes the hotel unsafe.

While our stay was generally ok, it's time modern hotels stopped charging for Wi-fi. 5 euro an hour is robbery. Also, an information sheet advising usage of the heating, which TV channels are best for, say, English, or others, and that the safe required a key, with deposit. Just on that these days a security code gives a better feel of safety. The breakfast was just ok, some egg concoction with heaps of salt seemed to be the "cooked" part of the arrangement on all three days, on the Sunday the croissants were stale, but the cereals, fruit etc was fine. The dining hall should have a dividing door between it and the corridor to the closest room (ours), as it was noisy while mealtimes were happening (Room 110).

We booked into Hotel California with very little notice. The hotel is close to a lot of the sites and restaurants. The breakfast buffet was very limited. Seemed to be out of most things causing us to eat items as/or if they became available. We had to pay for Internet, and even after paying, only two devices could access it which was definitely a cause for turmoil amongst the kids. The bathroom was very dated with a tub that had a shower hose, however, you could not stand while using it. It got the job done but not in the greatest of fashions or comfort. The door/window to the patio could not be closed all the way allowing for a lot of mosquitos to invade overnight which resulted in a lot of bites by morning. All in all, the stay was okay and we were there for only two nights.

The location is ok - situated between the Duomo and the academia gallery. The layout of the hotel is odd and it was kind of a maze getting to my room. There was an a/c unit in the room, but it didn't work unfortunately. I'd say the room was on the small side, even by European standards. They hold your luggage before check-in, but it's not secure at all - literally placed in an unsupervised open room. On the plus side, the staff was very helpful and did more than expected when I had a last minute issue getting to the airport.