Skip to main content
Beginning of main content
Expedia Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type What's included Nightly price per room Book
Junior Suite, Terrace
377 square feet
1 King Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Penthouse
Room with view
344 square feet
1 King Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Double Room
Room with view
215 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite (Belvedere)
538 square feet
1 King Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Single Room
Room with view
161 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Deluxe Room, River View (ARNO)
215 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Room, River View (DELUXE ARNO)
323 square feet
1 King Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premium Double Room (DELUXE)
Room with view
323 square feet
1 King Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite, River View (ARNO)
344 square feet
1 King Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite, City View
Room with view
344 square feet
1 King Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Restored 12th-century mansion next to the Arno

Popular property highlights

Free WiFi
Restaurant
Business center
Laundry facilities
Smoke-free property

Near Il Duomo

Located in Piazza Ognissanti overlooking the Arno River, this stately hotel is perfect to visit Florence, just 5 minutes from Santa Maria Novella, the Uffizi Gallery, Palazzo Pitti, Il Duomo, and Via Tornabuoni with its high fashion boutiques.

Business and wellness

The Westin Excelsior, Florence reflects the grace and beauty of Florence. The restaurant and lounge bar, SE•STO on Arno, is housed on the hotel's spectacular rooftop, an exclusive location observing the entire city along the Lungarno.

Signature comforts

The 171 elegantly furnished guestrooms and suites offer to guest all kind of uncompromising comfort, from the Westin Heavenly Bed® to WestinWORKOUT®, all elements of well-being that can only be found at Westin.

Languages Spoken

  • English

Show all languages

The Westin Excelsior, Florence

Piazza Ognissanti 3, Florence, FI 50123

Hotel Amenities

Hotel Amenities

Guests might start the day with a breakfast buffet then dine on Mediterranean fare at SE•STO on Arno for lunch and dinner, followed by drinks in the elegant ORVM bar.

You can burn off calories in the Westin fitness area, and relax with a massage or beauty treatment at Iridium Suites Spa My Blend by Clarins, situated in the St. Regis Florence, just meters away from the hotel.

There is a full-service business center with 5 meeting rooms, and free WiFi is available throughout the hotel. Multilingual staff are available 24 hours a day to offer sightseeing tips, and there are complimentary newspapers available in the lobby.

  • Free use of nearby fitness center
  • Coffee/tea in common areas
  • Babysitting or childcare
  • Elevator/lift
  • Rooftop terrace
  • Fitness facilities
  • Number of bars/lounges - 2
  • Train station drop-off (surcharge)
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Meeting rooms 5
  • Restaurant
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Limo or Town Car service available
  • Computer station
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Breakfast available (surcharge)
  • Train station pickup (surcharge)
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 171
  • Television in common areas
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

Room Amenities

The Westin Excelsior, Florence offers 171 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Pillowtop mattress
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Cable TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Bidet
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • Premium bedding
  • Slippers
  • Pay movies

Where to Eat

Caminetto - A buffet breakfast is available every morning in this stylish dining room, characterized by a warm atmosphere with the presence of an antique fireplace and coffered ceiling.

SE•STO on Arno - Overlooking the city, this restaurant is housed on the hotel's spectacular rooftop terrace and serves contemporary Italian cuisine for lunch and dinner.

ORVM Bar - Located on the lobby floor, this bar provides an informal yet smart venue, with black-and-white marble floors, wooden tables, and leather-covered walls and chairs.

Room service is available 24-hours.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80 per night.

Pets

  • Pets stay free
  • Dogs only
  • 1 per room (up to 18 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 44.50 per person (approximately)
  • Airport shuttle fee: EUR 105 per person (one-way)
  • Nearby parking fee: EUR 33 per day
  • Rollaway bed fee: EUR 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Excelsior Florence
  • Excelsior Westin Florence
  • Florence Excelsior
  • Florence Westin
  • Florence Westin Excelsior
  • Westin Excelsior Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Hotel Florence
  • Westin Florence
  • Westin Florence Excelsior
  • Westin Excelsior Florence Hotel
  • Westin Excelsior

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sorry, we seem to have had an issue loading our review content. Try again?