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The Westin Excelsior, Florence

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Suite, 1 King Bed, Terrace, River View (Belvedere) | Premium bedding, pillowtop beds, minibar, in-room safe
Panoramic Suite, 1 King Bed, Non Smoking, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe
Panoramic Suite, 1 King Bed, Non Smoking, Terrace | View from room
Presidential Suite, 1 King Bed, Terrace, River View (Non Smoking) | Premium bedding, pillowtop beds, minibar, in-room safe

Overview of The Westin Excelsior, Florence

The Westin Excelsior, Florence

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
Map
Piazza Ognissanti 3, Florence, FI, 50123

Explore the area

  • Popular LocationPonte Vecchio10 min walk
  • Popular LocationUffizi Gallery12 min walk
  • Popular LocationCathedral of Santa Maria del Fiore12 min walk
  • AirportFlorence (FLR-Peretola)23 min drive

Choose dates to view prices

About this area

Florence

The Westin Excelsior, Florence is located in Santa Maria Novella, a neighborhood in Florence, and is near the airport and on the riverwalk. Uffizi Gallery and Salvatore Ferragamo Museum are cultural highlights, and some of the area's landmarks include Ponte Vecchio and Historic Center - Downtown. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi.
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Map

What's nearby

  • Piazza di Santa Maria Novella - 5 min walk
  • Basilica of Santa Maria Novella - 7 min walk
  • Ponte Vecchio - 10 min walk
  • Uffizi Gallery - 12 min walk
  • Cathedral of Santa Maria del Fiore - 12 min walk

Getting around

  • Florence Santa Maria Novella Station - 8 min walk
  • Cascine Station - 16 min walk
  • Florence Airport, Peretola (FLR) - 23 min drive

Restaurants

  • Il Profeta - 2 min walk
  • Ristorante Pizzeria Maso - 2 min walk
  • Osteria dei Centopoveri - 3 min walk
  • Trattoria il Contadino - 4 min walk
  • Osteria Pastella - 4 min walk

About this property

The Westin Excelsior, Florence

Luxury Florence hotel in Santa Maria Novella, walk to Ponte Vecchio
This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and coffee/tea in a common area.
The Westin Excelsior, Florence offers 171 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Florence hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Covered valet parking on site (EUR 55 per day; includes in/out privileges)
  • Offsite parking within 984 ft (EUR 33 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: EUR 44.50 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • SE STO on Arno
  • ORVM Bar
  • Caminetto

Things to do

  • Art gallery
  • Designer stores
  • Fitness center

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Guest rating 4.5+
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Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: EUR 44.50 per person (approximately)
  • Airport shuttle fee: EUR 105 per person (one-way)
  • Covered valet parking fee: EUR 55 per day (in/out privileges)
  • Nearby parking fee: EUR 33 per day (984 ft away)
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Excelsior Florence
Excelsior Westin Florence
Florence Excelsior
Florence Westin
Florence Westin Excelsior
Westin Excelsior Florence
Westin Excelsior Hotel
Westin Excelsior Hotel Florence
Westin Florence
Westin Florence Excelsior
Westin Excelsior Florence Hotel
Westin Excelsior
The Westin Excelsior, Florence Hotel
The Westin Excelsior, Florence Florence
The Westin Excelsior, Florence Hotel Florence

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 254 out of 338 reviews
5 - Excellent 75%
Rating 4 - Good. 57 out of 338 reviews
4 - Good 17%
Rating 3 - Okay. 18 out of 338 reviews
3 - Okay 5%
Rating 2 - Poor. 7 out of 338 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 338 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & well trained staffs. Felt very comfortable. The location is the best.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fourth time at the property. Staff is always friendly and professional. Not inexpensive, but true value as the rooms are incredibly clean, plenty of amenities, great location to walk to the Duomo, Academia, Uffizzi, etc. Concierge service has never let us down on restaurant recommendations/reservations. First class.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The size of the room, sheets, comfort of the bed, amenities, rooftop restaurant, breakfast buffet, location near the Arno—all great!
Stayed 4 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the terrace and bar are magnificent. The rooms are very big even for American standards. The staff is super friendly and attentive. The location next to the Arno and overlooking Ponte Vecchio nut not next to it and its crowds is superb.
Stayed 3 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location for a stay in Florence. The concierges went above and beyond to help us with several different questions and reservations during our stay. We will definitely be returning!
Stayed 3 nights in Apr 2022