Ratings based on 125 Verified Reviews
They paid and stayed. We double-checked.
2.4 Room cleanliness
2.6 Service & staff
2.3 Room comfort
2.0 Hotel condition
They paid and stayed.
by A verified traveler
Posted Jun 7, 2015
WHEN WE BOOKED THE ROOM IT TOLD US THAT THERE WOULD BE A CHARGE OF $5.93 WHEN WE GOT TO THE HOLEL BUT WHEN WE GOT THERE THEY CHARGED US SECURITY DEPOST PLUS OF $25.00 PLUSS THE $5.93.WE GOT THE $25.00 BACK WHEN WE CHECKED OUT BUT DID NOT SEE THE OTHER CHARGES COME. THEN WHEN YOU GOT IN THE ROOM IT WAS SO HOT BECAUSE THE AC WAS NOT ON YOU HAD THE DROP YOUR SROFF AND LEAVE AND HOPE THE ROOM WAS COOL WHEN YOU CAME BACK
by A verified traveler from La Défense
Manque d'entretienPosted May 25, 2015
L'hôtel Siegel and suites est très mal entretenu. En arrivant dans notre 1ere chambre (n°114) : - des boucles d'oreilles traînaient sur le sol et sur le lit, - des miettes sur le second lit et sur le sol qui n'ont pas été aspiré, - il y avait une odeur de déodorant mélanger à la cigarette. J'ai demandé à changer de chambre et le réceptionniste l'a effectué en m'expliquant qu'il n'est pas responsable du ménage. La 2eme chambre (n°108) est un peu mieux, mais il y a quand même : - le crépis de la chambre mal fini, - le climatiseur arraché du mûr, - un frigidaire qui ronfle toute la nuit, - les WC qui fuient (obligé de fermer pour ne pas avoir de bruit supplémentaire la nuit, - la peinture de la salle de bain se frite, - les joints du carrelage de salle de bain sont noirs. L'hôtel se situe quand même à 15 minutes du Las Vegas Strip en voiture. Si vous n'êtes pas regardant sur les finitions et que vous cherchez le moins cher, vous pouvez y aller. Sinon composer votre sejour en mixant cette hôtel + un autre belle hôtel pour finir sur une bonne note.
for Everyoneby A verified traveler from Vegas
Basic hotel with casino and restaurantPosted Apr 22, 2015
Pros: Amenities and cleanliness.
Cons: Could use some updating.
Location: Close to Nellis Air Force Base, Wal-Mart, Casino, Restaurants.
Very basic but clean room. The casino is also clean and the food at the restaurant was good and at good prices.
by A verified traveler from phx,idaho,vegas,California
Pay on line beware NOREFUNDS!Posted Apr 15, 2015
Poor attitude,at check in,took 25,min to get rm key, wifi,code ,worthless, someone tried to get into my room , scarry, box springs had rips all over, bed only had fitted sheet, and bed speed, can't imagine washed every customer?,men at casino talkin trash to my 23 yr old daughter ect
by A verified traveler
There are better cheaper placesPosted Apr 14, 2015
First they didn't have my reservation, then the front desk was horrible. He quoted me like 80 for the night, ended up staying on the strip for 60. Horrible
by A verified traveler
This hotel is very old and not maintained.Posted Apr 13, 2015
Had to switch rooms due to reasons I've never had issues with at other hotels such as door to the outside not locking, Windows not closable, yes Windows to the outside walkway not secured, very loud and rough neighborhood, lots of cops and security everywhere and believe me, it's needed. I was approached at gunpoint by three task force officers while I was looking for a parking spot one night. The rooms are very very old and run down. The carpet looks as if it has never been cleaned. They have a zero money back No Refund policy, meaning they will change you rooms and try to fix issues in your current room but you can not and will not get your money back WHEN you figure out that staying there was a HUGE mistake. One thing I will say is that the staff tries to be as helpful as possible. This includes front desk, security and even maintenance. Yes you will meet them all at this hotel as they are all very much needed.
for Couplesby A verified traveler
needs improvingPosted Mar 31, 2015 on Hotels
They need to do better by the facility
by A verified traveler from Marengo, IL
Avoid this hotel if you can...Posted Mar 28, 2015
Cons: CLEANLINESS!!!! Staff presence. Parking abilities. Everything...
First, we arrived to the staff having no record of our reservation. Even after handing him my printed confirmation it was impossible to find. Thankfully we were able to get there when we did- there's no information posted online that the hotel's front desk is closed over night. It literally says 24 staff on their webpage....that is a lie! We literally dropped our stuff and took off to enjoy a Friday night in Las Vegas...by the time we came back to the room and actually looked at it, we were greeted by cockroaches! On the door inside the room and inside the bathroom. That's after we spent 20 minutes circling the parking lot due to the overflow of vehicles leaving us nowhere to park. We tried to go to the front desk to find they're closed from 12AM to 7AM to immediately get moved so we could sleep- no one there. The casino security couldn't do anything (4 different men!) and the hotel phone had NO contact information. We checked out just after the 7AM front desk open time. I brought our scenario up to staff- there were 2 women at the desk at the time, but was advised they could not personally help. Only Lisa the manager. I was provided her name and contact information. I contacted them the night we returned home from the rest of our stay, 2 days after the incident, and did not hear back. Took it to Expedia and the hotel then lied and said I never contacted them. An all-around shady operation..stay somewhere else!
for Familiesby Larry
Posted Mar 25, 2015 on Hotels
by A verified traveler from Rochester, NY
Posted Mar 24, 2015
Pros: Near to where I was working.
Location: You can gamble on the premises; there is a restaurant there, too. They offer soul food.
The place emphasizes staying there long term. The room had a refrigerator and a table with two chairs. TV was an old CRT type. WiFi worked poorly and was very slow. After the first try, I used wifi at a restaurant instead. The place was relatively clean, but it was visibly old. It didn't sparkle like a new place. Lots of traffic noise; my room was right next to a busy street. Drag racing happened in the wee hours. I stayed 3 nights. No one came in to make the bed or clean up during my stay.