3/5 Okay
se
Jul 5, 2022
I liked the hotel Awana spa, but too expensive, they should let u enjoy it the whole day if you paid over 1400 so u have the freedom to go in and out bcz there were no hot tubs anywhere else. Some folks like to enjoy hot tub inside after a workout. Did not like they did not have a hot tub that is free inside. Need more variety of restaurants besides asian food.
I did not like that they charged alcohol on my bill when I did not drink any. I had to correct my bill twice. They also charged me for upgrade internet but it kept kicking me off and could not use the tv to watch Netflix sent two tech none of them could fix it then expected me to wait again for another while I was on vacation and had other things to do. They never fixed it. The sheets in my room had stains on the pillows and the comforter.
Makes u wonder if you were really sleeping on clean sheets.
Did not like every time I turn on the gps to get back to the hotel it always took me to the casino area. They need to update google. Other than that the Valet was great!!!! The world resort store was great! Gym was great!
Location was good close to the mall, and other shopping places.
Also the front desk staff and room service!!! ATM could be more user friendly.
Stayed 4 nights in Jun 2022