Ratings based on 430 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cork, Ireland

Very nice hotel - centrally located.

Posted Feb 27, 2015
Pros: The room was very comforable and access to the Club lounge was great. The bar was also very relaxing and friendly bar staff.
Cons: The sound of an air-conditioning vent seemed to be located outside the window.
Location: Centrally located for the visitor whether it be sight-seeing, shopping spree or theater visit.
Arriving from Heathrow Airport this hotel was located conveniently near the Piccadilly Line and just a minute's walk from Piccadily Circus Tube Station. It is very centrally located providing easy access to major Tourist Attractions. Plenty of cafes, bars and restaurants within a few minutes walk, as were Cinemas and Theaters. For Shopping - Regent Street and Oxford Street again were just a few minutes walk.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very central but toilet facilities outdated

Posted Feb 17, 2015
For scalded first time turning the taps which are really old and outdated and harks back to the 70s ; in fact I checked into another hotel after the third day along Oxford Street ..although not so central but is more modern in everything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Feb 6, 2015
Excellent service, friendly staff, rooms are perfect, great breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Love, love, loved this place!

Posted Feb 3, 2015
Beautiful, great beds, great breakfast, great service, and if you want to be in the London version of Times Square, this is your place. If you only have a day or two to see all the sites London, this is a great location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Very central to everything

Posted Feb 2, 2015
Room was great - big king size bed and plenty of space for a 4 night stay. Staff were very friendly and service was excellent. I would definitely stay here again and highly recommend.
1 out of 5
by A verified traveler

STAY AWAY!!! HORRID HOTEL!!!

Posted Jan 4, 2015
Pros: Location
Cons: EVERYTHING! Worst managed and run hotel EVER!!! Stay here and you will be VERY SORRY!!
Location: Well located one block from Piccadilly Circcus and Regent Street. ONLY thing good about this hotel!
In past 35 years I've stayed at almost 2000 hotels. This was BY FAR the worst!!!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom florence

Great Location!

Posted Dec 16, 2014
great position! nice hotel ! the standard room is fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Location to theatreland

Posted Nov 19, 2014
Pros: Location to all areas
Cons: Check in
Check in was quite a drawn out process, staff friendly however.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2014
Great location!!!! Right near the tube and great shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler

In London for American Football

Posted Nov 13, 2014
Hotel was wonderful and close to everything. Piccadilly Circus is the "Times Square" of London. A bit pricey, but no different than NYC