Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Ian from World traveller

Five Star rip off.

Posted Jun 23, 2014
Pros: Location is very good.
Cons: Free wifi in the rooms!!!!
Location: The location is excellent in that it is on Piccadilly and access by tube from Heathrow is possibly the best. Every tourist event is within walking.
I have a big issue with hotels in this day and age want to charge $30 or more a day for internet usage in the hotel room. IF smaller hotels and even B&Bs can offer it free in rooms then way cannot a five star hotel? The option was to use the lobby- but at all times the few chairs available were full of people using ipads and lap tops. Besides, the lobby is relatively small and very busy. All the coffee shops in Piccadilly offer free wifi. With the hotel wanting $30 for breakfast and $ 30 for wifi my suggestion is take breakfast elsewhere, it is going to cost a fraction and come with free wifi. I also had a room that had light bulbs that were broken. And at the price , a bedroom turn down would be appreciated, there is a need for a second towel in the bathroom. Not great using a damp towel from the previous evening for your morning shower.
3 out of 5
for Everyone
by A verified traveler


Posted Jun 3, 2014
Cons: Free wi-fi all day and complimentary breakfast. Come on, for $300/night you can feed me bkfst and give me wi-fi.
It was a basic hotel stay. Nice to be in the middle of London. Seems they could give complimentary breakfast for the price and free wi-fi
4 out of 5
for Everyone
by A verified traveler from United States

Convenient location

Posted Apr 20, 2014
Pros: Location location location
Cons: Longer pool hours and hot tub (spa) wasn't working. Offer early checking for those who have to take red eye flights from abroad. Free wifi in rooms.
Location: If you like to walk just about all the must see's are within a 30 min walk!
Easy access to all central London atrtractions and transportation. Room was nice but had no view. Staff was very nice. Health club and pool was good. We chose not to eat inside the hotel because there was so many places to eat within a 10 min walk. We would stay there again.
2 out of 5
by A verified traveler

Trading on location not quality of rooms

Posted Apr 5, 2014
Pros: Not much other than location
Cons: The rooms need to be modernised and moved on from a cold war Russian style, the wifi is terrible, you spend a long time standing waiting for lifts.
Location: Central, great location
Disappointing hotel with rooms and facilities that seriously need refurb and upgrading. Location is amazingly good, but choose somewhere else in the center of town rather than here. Wifi is terrible, lifts smashed, slow and poorly maintained. Staff nice and helpful but ultimately the rooms aren't great.
2 out of 5
for Everyone
by A verified traveler

Hotel staff.

Posted Feb 18, 2014
The hotel staff was excellent always ready to help house keeping and room service need more training , room service need to realise they should not enter the room if guest is not there
1 out of 5
by Michael from Sao Paulo, Brazil

Wouldn't stay there again.

Posted Jan 23, 2014
Pros: Beds
Cons: Make WiFi and TV freely available.
Location: Central location - vey close to Piccadilly tube station.
Overall "Terrible" rating was due to WiFi and TV (see below). WiFi was sufferable, and compounded to nearly "worst ever experienced" by having to pay a ridiculous Stg. 16 per day. With a login procedure which was archaic. As if the hotel couldn't afford to offer a free wifi for the room rate one is paying. And only three connections allowed for every login. Adding insult to injury, one also has to pay to watch normal TV channels (CNN, BBC, etc.). A truly monumental rip-off. Rooms were OK - beds very comfortable. Room hallways urgently need a revamping. Location was the main factor for having, unfortunately, selected Le Meridien for this London visit. Very easy to find other similar but more "honest" hotels.
5 out of 5
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 19, 2014
4 out of 5
by A verified traveler


Posted Jan 9, 2014 on Hotels.com
Thanks hotels.com for this veautiful hotel...
5 out of 5
for Personal Event
by Stephen from Dublin

great location, great hotel

Posted Jan 8, 2014 on Hotels.com
Excellent location! Will definitely stay here again
5 out of 5
for Business Travelers
by danilo sotelo from by city

This traveler left a rating score only Posted Jan 5, 2014 on Hotels.com