Manchester Vacations from $567

No Breakfast, no Coffe

After taking a shower, I discovered that the hair dryer was broken. I had to go downstairs with wet hair to request a new one. The clerk at the front desk was on the phone and did not even attempt to acknowledge me with eye contact to let me know she was aware that I was there. When she did get off the phone, she seemed annoyed that she had to go and find a working hair dryer for me. There was no apologies for the inconvenience. The hotel was nice and the room was comfortable. I would stay here again but would hope that they have a friendlier person with good customer skills greeting and servicing the guests.

Was hoping for a traditional Irish breakfast since it’s an All Irish themed hotel. That was disappointing and the breakfast offered was not very good either unfortunately but it’s still a great place and very convenient for Galena. Would definitely stay again

Although the property is outside of the town of Galena, it was very nice. The man at the desk was not as friendly as the woman. He seemed preoccupied and wasn't very service-oriented whereas the woman went out of her way to be helpful. The rooms were clean and the other staff members were friendly. Breakfast was okay.