Maroma Business hotels in Riviera Maya, Quintana Roo

Our Stay at Secrets Maroma Beach was truly an exceptional experience. They have perfected the term "Be our Guest" and make every one of their guests feel special. The entire staff from starting with the Entertainment staff, waiters, waitresses, bartenders, pool and Beach Concierges etc... are always keeping an eye on things and make sure that you are not waiting or wanting for anything. The little details like walking around and serving slices of Pizza, Snacks and even Paella to the guests sitting around the pool was a perfect touch. The entertainment staff was exceptional and there was plenty to do if you wanted activities and music, or plenty of space around the pool and beach if you just wanted some quiet relaxing time. The evening entertainment was outstanding with shows that could compete on Broadway and Beach parties etc.... Based on our experiences at several other 4.5 star "all Inclusive/Adults Only" resorts in the Riviera Maya area, Secrets Maroma definitely Ranks at the top and would be deserving of a 5 star rating. Only downside was the Hard sell for Vacation Club (Timeshare) as soon as we checked in followed up next day by a deceptive call from one of the Hotel agents misrepresenting themselves as an Expedia Agent and trying to get us back to sit with him under a false pretense of booking a pre-paid excursion from Expedia...we ignored him

Everything is incredible. If you are having a hard time deciding where to go, choose the Valentine. We stayed in a golden suite and couldn't have been better, you have the nice lazy river type pool in your back yard, the party main pool is close, as well as the beach. The only negative I ever see in reviews for this place is the size. Don't get me wrong, the place is huge, but if that's your biggest complaint then you must be doing something right as a resort. And too big is far better than too small. Food is incredible at every restaurant, staff is always able and willing to help in any way. 2nd time here, and just as amazing as the first.