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Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 543 out of 965 reviews
5 - Excellent 56%
Rating 4 - Good. 244 out of 965 reviews
4 - Good 25%
Rating 3 - Okay. 89 out of 965 reviews
3 - Okay 9%
Rating 2 - Poor. 39 out of 965 reviews
2 - Poor 4%
Rating 1 - Terrible. 50 out of 965 reviews
1 - Terrible 5%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this place ❤️
Stayed 4 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location in the center of playa. Helpful staff.
Stayed 3 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The had a 24 hour snack bar that had hamburger,hot dogs and all kinds of goodie’s but the removed it we wish they would bring it back it was great very unique no other resorts had that it was one of kind
Stayed 6 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, let me say I love the open concept of the property. There are no gates, like most resorts, so you have the freedom to navigate the city for food, shopping and other leisures. The resort sits right at the end of Avenida Constituyentes, right on the water. The only thing I did not like was the beach; it’s very small and there was seaweed everywhere. The staff was wonderful and the rooms were very nice clean. So, overall, you have a comfortable experience. The amenities were good and the food from each restaurant was great! I can’t wait to visit again.
Stayed 5 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Staff & service, property conditions & facilities
Property itself is nice. Unfortunately I didn’t research enough; there is no beach. Paid to upgrade room before checking in to a beachfront walk out suite. This doesn’t exist. Staff is all great but they push tourist excursions without taking the time to talk about which ones would be best for each individual case. These excursions are like being at Disneyland, hurry up and wait in line. Needed a lot more assistance/info at check in. Most of the ins and outs of the local area we had to find out about by word of mouth. This didn’t happen until our stay was over so we missed out on the things that we really would have enjoyed. Tried to use hotel hot tub, need reservations and closes at 6pm. Again had no idea. Got a lovely welcome bottle of wine ,the night before we checked out! They are trying to present an image, haven’t quite got the hang of it. I’d give it a few more months before booking at this hotel. A to the staff
Stayed 5 nights in Jan 2022