Ratings based on 733 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Aug 25, 2014
The staff was very friendly although the cleanliness of the room was AWFUL. Upon arriving to our room and going into the bathroom I see a roach! Alerted the staff and was told they were fully booked and could not switch rooms, and every time house keeping would come in the room was not cleaned well, there was trash still in the bathrooms! Would definitely not recommend this hotel to anyone! !
for Familiesby A verified traveler from High Point Nc
A pleasant suprisePosted Aug 25, 2014
Pros: Great water park and beach access
We went for the weekend. After reading some reviews I was a little concerned, however we had a really great time. The staff was friendly and we were able to check in early. The pool and water park was wonderful. Both my 10 year old grandson and 19 month old granddaughter thoroughly enjoyed it. The beach access is wonderful. Only downside were small rooms. It was no big deal for the weekend though. Very clean. Will definitely be back
for Everyoneby A verified traveler from Atlanta
Close to the beachPosted Aug 20, 2014
We had very limited parking , the over night staff was very helpful as I checked end but the day staff couldn't answers question no one checked to see if coffee container was full and fresh in the lobby ! My room had water coming through the wall from the bedroom and the kitchen call front desk and the engineer never showed called back to the front desk got an answering machine and no one followed up with me on the situation !
for Familiesby A verified traveler from Raleigh
Quick trip before sending kids back to school.Posted Aug 18, 2014
Pros: Kids water park
Overall it was Ok, understand it is a 3 star hotel. We had a oceanfront room which cost an extra $30 compared to ocean view. I would say it was worth that. This hotel is great for kids because of water park. Its nothing big but great for kids under 12. Beach access was good as well. Overall Ok, the hotel is older so don't except a lot of the room but not bad. Also note I book the hotel the 4 days before the trip so the selection was limited.
for Familiesby A verified traveler
Posted Jul 23, 2014
We only stayed one night. It would be hard to stay there for a week. The room was small for four people. It is an older resort. The water park and pool facilities were nice for the children.
for Familiesby A verified traveler from Greensboro, NC
Posted Jul 21, 2014
Pros: Hotel room was nice, clean and comfortable. Nice outside area and pools. Well maintained
Cons: Fix the problem with luggage carts noted above.
Location: Great location
Did not like the set up for getting luggage up to your room. There was no help and the push cart for luggage had to go completely around lower level of parking garage to get to the elevator. Not easy to push when loaded and cars going thru garage while doing this. Need better set up or help. Also was unable to get a cart to take belongings out when checking out without a drivers license. Walked all the way to lobby to find this out with my room card only. Was very upset. Will not be staying here again due to the luggage issues. Traveling with a baby and small child we need more assistance and better set up.
for Familiesby A verified traveler from Ga
Family TripPosted Jun 27, 2014
Pros: The pool areas and play areas were very nice. We liked the restaurants in the hotel.
Cons: A larger area for snacks and drinks in the single rooms. Make cots available to your guests. Tell each guest about the special offers and discounts.
Location: Liked the Wheels and water park that the hotel offered tickets for. We did not know about the special offer to the Ocean Pier Amusement Park!
We enjoyed the hotel and the staff was always very helpful. The only thing that I would change is the fact that it was so very crowded and there was a baseball tournament going on and the boys from that entire group would actually take over the pool and play areas when they were on the grounds. We felt as if we had to take a back seat to the larger groups that stayed in the hotel.
for Everyoneby donna from hamilton ohio
It was amazingPosted Jun 14, 2014
My family and me loved the hotel. It had so much to do there. There is a front waterpark and pool & lazy river in back of hotel. Indoor pool with 2 hottubs . The staff was friendly and hotel was clean . Ill stay here again and again
for Everyoneby A verified traveler from cornelius NC
Sands was very nice, as expected.Posted Jun 5, 2014
Pros: Room was comfortable, clean
Location: Beach is right there, many restaurants w/in walking distance.
Room was clean, everything worked, very quiet at night. I had a very pleasant stay.
not going to myrtle beach againPosted Jun 1, 2014
Never go to myrtle beach during bike week especially the latter half. Hotel is right on the beach, staff is friendly. I am sure at one time it was very nice. Not so special anymore.