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Golf Banyan Tree hotels in Riviera Maya, Quintana Roo

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Banyan Tree Mayakoba - Playa del Carmen Hotels
Rating: 5.0 Stars
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Banyan Tree Mayakoba

Carretera Federal Chetumal, Playa del Carmen 77710 - Map
"Almost a perfect stay until checking out."
The hotel exceeding my every expectation. The room and staff were great. On the last day I called the front desk to speak to the person in charge of our travel to the airport. The staff transferred my call various times and unknown to me on the final attempt they transferred me to an office in Cancun. When I checked out there was a $6 charge added to my bill. I had free WiFi calling with my provider for the whole stay and had I been told that they were transferring g My call elsewhere AND bei g charged $6 for a 1 minute phone call, I would have never agreed and placed the call myself. I asked the staff member to reconsidered but she ig ored me and left that charge on my $700 plus bill. Needless to stay that a perfect stay was ruined upon checking out.
Traveller from Florida
Located on Mexico's sun-drenched Riviera Maya, Banyan Tree Mayakoba is steps from the sand. It’s a 15-minute drive to La …More

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