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Expedia Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Junior Suite Double
452 square feet
2 Double Beds and 1 Double Sofa Bed 1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Double Room
398 square feet
1 King Bed 2 Double Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Single Room
398 square feet
2 Double Beds 1 King Bed
Room sleeps 1 guest
Select dates to see price
Deluxe Triple Room
398 square feet
1 King Bed 2 Double Beds
Room sleeps 2 guests
Select dates to see price
Romance Villa Suite
624 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
4-star property with pools, private beach, full-service spa

Popular property highlights

Free self parking
Free WiFi
On private beach
Outdoor pool
Business center

Location

Nestled on the beach, this Kantenah property is within 6 mi (10 km) of Xpu-ha Beach, Cenote Cristalino, and Puerto Aventuras Marina. Dolphin Discovery and Akumal Beach are also within 9 mi (15 km).

Resort Features

Catch some rays on Grand Palladium Kantenah Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 14 restaurants.

Room Amenities

All 422 rooms offer free WiFi, furnished balconies, and plasma TVs with cable channels. Other amenities available to guests include iPod docks, room service, and coffee makers.

Languages Spoken

  • English

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Grand Palladium Kantenah Resort & Spa All Inclusive

Carretera Chetumal, Kantenah, QROO 77710

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (some restrictions)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Language
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Golf green fees
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Windsurfing included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Tennis included
  • Laundry/dry cleaning services not included
  • Volleyball included
  • Childcare not included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Spa/beauty facilities and services not included
  • Transportation to offsite activities not included
  • Miniature golf included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Additional gratuities accepted
  • All food and beverages included
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Room service during certain hours
  • All non-motorized water sports included
  • Theme parties included
  • All land activities, and recreational facilities and equipment included
  • Snorkeling included

Hotel Amenities

Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Kantenah Resort & Spa All Inclusive you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 14 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 3 beach bars and 9 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers an outdoor pool, a spa tub, and a steam room. Complimentary self parking is available on site.

Grand Palladium Kantenah Resort & Spa All Inclusive has designated areas for smoking.

  • Express check-in
  • Number of outdoor pools - 9
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Outdoor pool
  • On private beach
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Conference center
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 422
  • Number of floors - 2
  • Number of buildings/towers - 15
  • Tennis on site
  • Coffee/tea in common areas
  • Number of bars/lounges - 9
  • Number of beach bars - 3
  • Full-service spa
  • Beach umbrellas
  • Swim-up bar
  • Spa treatment room(s)
  • Year Built - 2002
  • Meeting rooms
  • Coffee shop or café
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Sauna
  • Nightclub
  • Spa services on site
  • Number of restaurants - 14
  • Laundry facilities
  • Beach towels
  • Spa tub
  • Wedding services
  • Arcade/game room
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 9
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Grand Palladium Kantenah Resort & Spa All Inclusive offers 422 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies. 32-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Air conditioning
  • Furnished balcony
  • Coffee/tea maker
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Ceiling fan
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Plasma TV
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Cable TV service
  • Premium TV channels
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • iPod docking station
  • Pay movies

Where to Eat

Grand Palladium Kantenah Resort & Spa All Inclusive has 14 restaurants on site.

Room service (during limited hours) is available.

Nearby Things to Do

9 outdoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a private beach, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Miniature golf on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Beach volleyball on site
  • Volleyball on site
  • Windsurfing on site
  • Playground on site
  • Segway rental/tour on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site

Spa Services

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

Check-in time ends at 5:30 AM

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No elevators

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of:

  • - Sauna
    - Spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Palladium Kantenah Solidaridad
  • Grand Palladium Kantenah Resort All Inclusive
  • Kantenah Grand Palladium
  • Grand Palladium Kantenah
  • Grand Palladium Kantenah All Inclusive

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

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