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Reviews

4.2 / 5Very Good
755 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • All inclusive

Map

What's nearby

  • Popular Location
    Xpu-ha Beach
    6 min drive
  • Popular Location
    Taj Mahal Cenote
    10 min drive
  • Popular Location
    Yal-ku Lagoon
    15 min drive
  • Airport
    Playa Del Carmen, Quintana Roo (PCM)
    28 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Double Room

    Room Amenities

    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More details
  • Junior Suite Double

    Room Amenities

    • Sleeps 4
    • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
    More details
  • Romance Villa Suite

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Single Room

    Room Amenities

    • Sleeps 1
    • 2 Double Beds OR 1 King Bed
    More details
  • Deluxe Triple Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More details

About this area

Kantenah

Located in Kantenah, Grand Palladium Kantenah Resort & Spa All Inclusive is on a private beach. Those looking for an activity can check out Riviera Maya Golf Club, while everyone can enjoy the natural beauty of Xpu-ha Beach and Akumal Beach. Traveling with kids? Consider Xel-Há Park and Bel Air Animal Park.

Visit our Kantenah travel guide
Popular Location

What's nearby

  • Xpu-ha Beach - 6 min drive
  • Taj Mahal Cenote - 10 min drive
  • Akumal Ecological Center - 10 min drive
  • Half Moon Bay - 14 min drive
  • Yal-ku Lagoon - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 69 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

4-star property with pools, private beach, full-service spa
Catch some rays on Grand Palladium Kantenah Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 14 restaurants. All 422 rooms offer free WiFi, furnished balconies, and plasma TVs with cable channels. Guests will also find iPod docks, room service, and coffee makers.
Grand Palladium Kantenah Resort & Spa All Inclusive offers 422 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies. 32-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
9 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

All buffet and à la carte meals, snacks, and beverages included
14 restaurants and 1 coffee shop/café
3 beach bars, 9 bars/lounges, 1 swim-up bar and 1 poolside bar
Room service available
Coffee/tea in common area(s)

Things to do

9 outdoor pools
Aerobics classes
Arcade/game room
Basketball
Beach volleyball
Fishing
Fitness center
Full-service spa
Mini golf
Motorized watercraft
Nightclub
Playground
Sailing
Sauna
Scuba diving
Segway rentals/tours
Shopping
Snorkeling
Spa tub
Steam room
Surfing/boogie boarding
Tennis
Volleyball
Windsurfing

Family friendly

9 outdoor pools
Arcade/game room
Children's games
Dry cleaning service
In-room child care (surcharge)
Laundry facilities
Mini golf
Playground

Conveniences

ATM/banking services
Gift shop/newsstand
No elevators

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

Business center
Meeting rooms
Conference center

Outdoors

Beach loungers
Beach umbrellas
Garden
Pool umbrellas
Private beachfront location
Terrace

Spa

16 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa tub
Turkish bath/hammam

More

Beach towels
Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Ceiling fan

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shower/tub combination

Entertainment

32-inch plasma TV
Cable channels
iPod dock
Pay movies
Premium channels

Food and drink

Coffee/tea maker
Free bottled water

Outdoor space

Furnished balcony

More

Desk
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Turndown service

Policies

Check-in

Check-in between 3 PM - 5:30 AM
Express check-in

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of:

  • - Sauna
    - Spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Property is also known as

  • Grand Palladium Kantenah Solidaridad
  • Grand Palladium Kantenah Resort All Inclusive
  • Kantenah Grand Palladium
  • Grand Palladium Kantenah
  • Grand Palladium Kantenah All Inclusive
  • Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

4.2

Very Good

5 - Excellent
364
4 - Good
253
3 - Okay
76
2 - Mediocre
40
1 - Poor
22
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort. Our first room wasn’t great so we upgraded to TRS and it was stunning! If you’re going to book I would recommend TRS right away!

Stayed 7 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Jan 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

Nature surrounding is beautiful. Food is very repetitive. Beach if shady. Sea floor is full of rocks and very shallow.

Stayed 8 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The reception and other staff were all very kind. Also food & drink were very delicious and satisfying!

Stayed 4 nights in Jan 2020

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

The resort was clean and well taken care of. The bar service was good, but also fair in making sure everybody got served ( I tipped around $200 USD to the staff at the hotel over the course of about 5 days, and it mostly didn't impact service, they took care of everyone equally). Espresso drinks are easily had from almost everywhere on the resort, which I also found impressive. Negatives would be the pools close at 6 pm for cleaning regardless of what the website says. They keep one adult pool open but that didn't help us as we had 5 children in our group, who often were just getting back from day trips around the time the pools were closing. The food quality wasn't good, but most frustrating was the extraordinary wait times at any of the restaurants on the resort. It was a solid 15 - 20 minutes to get seated at the buffet any time of day, even though it would be half empty. For the other restaurants, an hour or more to get seated, usually when half of the restaurant was empty. This was for the restaurants that don't allow reservations. Once you got seated it would then be another hour to actually get your food. Because we had so many small children with, it made for a painful evening ritual to try and get everyone fed, and then with subpar food. The staff did seem to care and overall it was a good experience, but the food waiting issues I haven't seen at any other all inclusive resort, and I've been to at least a dozen of them.

Stayed 5 nights in Dec 2019

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