Skip to main content
Beginning of main content
 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
Book online or call 1-800-238-0767 Phone Number

Occidental at Xcaret Destination - All Inclusive

4.0 out of 5.0
Carretera Federal 307, KM 282, Playa del Carmen, QROO 1-866-599-6674
Expedia Verified Reviews
Very good!
4.1 of 5 guest rating
View all 2,400 verified reviews
Breakfast
Parking
Business
24/7 Desk
Multilingual
More
Room type Options Nightly price Book
Photo of room
Royal Level Luxury Room 1AD
431 square feet
1 King Bed 2 Double Beds
Room sleeps 1 guest
Select dates to see price
Other room types
Photo of room
Deluxe Room Concierge
341 square feet
1 King Bed 2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Room
341 square feet
1 King Bed 2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Royal Level Luxury Room
429 square feet
1 King Bed 2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Room Romance
341 square feet
1 King Bed 2 Double Beds
Room sleeps 2 guests
Select dates to see price
Photo of room
Royal Level Suite Room 1AD Unlimited XCARET Xperience
1076 square feet
1 King Bed 2 Double Beds
Room sleeps 1 guest
Select dates to see price
Photo of room
Deluxe Room Romance 1AD
344 square feet
1 King Bed 2 Double Beds
Room sleeps 1 guest
Select dates to see price
Photo of room
Junior Suite Unlimited XCARET Xperience
502 square feet
1 King Bed 2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Royal Level Suite Unlimited XCARET Xperience
1077 square feet
1 King Bed 2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Royal Level Suite 1AD
1076 square feet
1 King Bed 2 Double Beds
Room sleeps 1 guest
Select dates to see price
Photo of room
Junior Suite
502 square feet
1 King Bed 2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite 1AD
506 square feet
1 King Bed 2 Double Beds
Room sleeps 1 guest
Select dates to see price
Photo of room
Royal Level Suite
1076 square feet
1 King Bed 2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Room Concierge 1AD
344 square feet
1 King Bed 2 Double Beds
Room sleeps 1 guest
Select dates to see price
Photo of room
Deluxe Room 1AD Unlimited XCARET Xperience
344 square feet
1 King Bed 2 Double Beds
Room sleeps 1 guest
Select dates to see price
Photo of room
Deluxe Room 1AD
344 square feet
1 King Bed 2 Double Beds
Room sleeps 1 guest
Select dates to see price
Photo of room
Royal Level Luxury Room 1AD Unlimited XCARET Xperience
431 square feet
1 King Bed 2 Double Beds
Room sleeps 1 guest
Select dates to see price
Photo of room
Junior Suite 1AD Unlimited XCARET Xperience
506 square feet
1 King Bed 2 Double Beds
Room sleeps 1 guest
Select dates to see price
Photo of room
Deluxe Room Unlimited XCARET Entrance and Xperience
341 square feet
1 King Bed 2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Royal Level Luxury Room Unlimited XCARET Xperience
429 square feet
1 King Bed 2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Elegant beach property and 5 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Business center
24-hour front desk
Multilingual staff

Location

Situated near the boardwalk, this all-inclusive property is 0.5 mi (0.8 km) from Xplor Theme Park and 1.3 mi (2 km) from Xcaret Eco Theme Park. Playa del Carmen Main Beach and Mamitas Beach Club are also within 6 mi (10 km).

Resort Features

Guests of this beach property will appreciate convenient onsite amenities such as a fitness center and massage/treatment rooms.

Room Amenities

All 765 rooms offer WiFi, coffee makers, and LED TVs with cable channels. Other amenities available to guests include free bottled water, ceiling fans, and hair dryers.

Languages Spoken

  • English

Show all languages

Occidental at Xcaret Destination - All Inclusive

Carretera Federal 307, KM 282, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Kids' club

  • Supervised activities for children ages 12 years old and younger

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Premium and/or non-domestic beverages
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours
  • Transportation to offsite activities

  • Access to onsite clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Miniature golf included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Minibar beverages - restrictions apply
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • All non-motorized water sports included
  • Onsite live performances included

Hotel Amenities

Occidental at Xcaret Destination - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental at Xcaret Destination - All Inclusive features 5 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 11 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 10 bars/lounges, a beach bar, and a swim-up bar. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center. This all-inclusive property also offers a terrace, tour/ticket assistance, and multilingual staff. Onsite self parking is complimentary.

Occidental at Xcaret Destination - All Inclusive has designated areas for smoking.

  • Beach bar
  • Number of outdoor pools - 5
  • Elevator/lift
  • Number of bars/lounges - 10
  • Fitness facilities
  • 24-hour front desk
  • Free grocery shopping service
  • Swim-up bar
  • Poolside bar 1
  • Spa treatment room(s)
  • Business center
  • Free breakfast
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 2016
  • Coffee shop or café 1
  • Free pool cabanas
  • Free self parking
  • Dry cleaning/laundry service
  • Pool sun loungers
  • WiFi (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Terrace
  • Limited WiFi (surcharge) device count 1
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 11
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Ballroom
  • Banquet hall
  • Reception hall
  • Total number of rooms - 765
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Children's pool
  • Snack bar/deli
  • Miniature golf on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Languages Spoken

  • English
  • French
  • Spanish

Parking

Free self parking

Room Amenities

Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2016.

  • Air conditioning
  • LED TV
  • Coffee/tea maker
  • WiFi (surcharge)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Phone
  • Free bottled water
  • Towels provided
  • Desk
  • Linens provided
  • Ceiling fan
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bedrooms - 1
  • Shower only
  • Cable TV service

Where to Eat

A complimentary full breakfast is served each morning between 7:00 AM and 11:30 AM.

Le buffet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Sonora Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.

Los Olivos - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

D Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Nearby Things to Do

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Miniature golf on site
  • Golfing nearby
  • Volleyball on site

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages on beach

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per day (1-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Occidental All Inclusive
  • Occidental Grand Xcaret
  • Occidental Xcaret Destination All Inclusive Playa del Carmen
  • Occidental Xcaret Grand
  • Xcaret Grand Occidental
  • Occidental Xcaret Destination Playa del Carmen
  • Occidental Grand Resort All Inclusive
  • Occidental Xcaret Destination All Inclusive

We should mention

Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Deluxe Room Concierge Benefits

Book a stay in a "Deluxe Room Concierge" or "Deluxe Room Concierge 1AD" room category and receive concierge service and in-room fruit platter with bottle of house wine day after arrival.


Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Royal Level Room Benefits

Book a stay in a "Royal Level Luxury Room", "Royal Level Luxury Room 1AD", Royal Level Suite", or "Royal Level Suite 1AD" room type and receive private check-in and check-out, access to the a la carte Royal Level restaurant and room service, concierge service, and Royal Level pool and whirlpool access.


Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Unlimited XCARET Xperience

Book a stay in any "Unlimited XCARET Xperience" room and receive the following: all inclusive benefits; VIP hotel check-in with Mayan Welcome; bottle of tequila and fruit plate in the room; unlimited access and multi-entrance to Xcaret park per stay; 10% off select souvenirs at Xcaret Park; and 30% off 80-minute "WAYAK" Special Mayan Massage at the hotel spa.


Must book a "Unlimited XCARET Xperience" room to receive benefits. Full details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Sorry, we seem to have had an issue loading our review content. Try again?