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Occidental at Xcaret Destination - All Inclusive

4.0 star property
On private beach with 7 outdoor pools, near Xcaret Eco Theme Park

Choose dates to view prices

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Private beach, white sand, beach towels, beach massages
7 outdoor pools, sun loungers, lifeguards on site
Premium bedding, down comforters, free minibar, in-room safe
11 restaurants, dinner served, seafood
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Popular amenities

  • Bar

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

8.0 out of 10
Very good
(26 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

7.2 out of 10
Good
(40 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Premium bedding, down comforters, free minibar, in-room safe

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Premium bedding, down comforters, free minibar, in-room safe

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
  • 969 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level)

Premium bedding, down comforters, free minibar, in-room safe

Royal Suite (Level)

8.4 out of 10
Very good
(16 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
  • 969 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Royal Level)

View from room

Luxury Room (Royal Level)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite

Premium bedding, down comforters, free minibar, in-room safe

Junior Studio Suite

7.6 out of 10
Good
(38 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

View from room

Deluxe Room

8.0 out of 10
Very good
(370 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room (Concierge)

7.6 out of 10
Good
(58 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Down duvet
Separate bedroom
Premium bedding
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 0.9 miles
  • Xplor Theme Park - 3 min drive - 1.1 miles
  • Ferry to Cozumel - 5 min drive - 1.4 miles
  • Playacar Golf Club - 10 min drive - 5.9 miles
  • Playa del Carmen Main Beach - 12 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, a grocery/convenience store, and a shopping mall on site. With a private beach, beach massages, and beach volleyball, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a deep-tissue massage, aromatherapy, or a facial. Be sure to enjoy seafood at one of the 11 on-site restaurants. Enjoy the gym, as well as activities like archery, snorkeling, and volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as mini golf and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools with sun loungers and a lifeguard on site
  • Free self parking
  • 2 outdoor tennis courts, babysitting (surcharge), and wedding services
  • Luggage storage, a billiards/pool table, and ATM/banking services
  • Guest reviews say great things the family-friendly amenities, beach locale, and pool
Room features
All 765 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch LED TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 11 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • D Oriental
  • El Pescador
  • La Hacienda
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping mall
  • Snorkeling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.03 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on Aug 26, 2025 start from $198.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include mini golf, tennis, volleyball, and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2364 out of 4657 reviews
Rating 8 - Good. 1075 out of 4657 reviews
Rating 6 - Okay. 646 out of 4657 reviews
Rating 4 - Poor. 309 out of 4657 reviews
Rating 2 - Terrible. 263 out of 4657 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with family.
Stayed 4 nights in Jul 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food varieties nice staff and overall a great resort
Stayed 5 nights in Jul 2025

10/10 Excellent

Karla Diane De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property: wonderful and friendly staff
Stayed 6 nights in Jul 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, amenities, property conditions & facilities
Nice hote for families,
Stayed 5 nights in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Great vacation location for families.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful all inclusive resort would definitely come again !
Stayed 4 nights in Jul 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasent stay! Had a nice beach area to swim as well as spacious swimming pools.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel!
Stayed 6 nights in Jun 2025

6/10 Okay

Manuel

Liked: Cleanliness
My family of 7 stayed 7 nights here. I liked the proximity to the Xcaret parks.
Stayed 7 nights in Jul 2025

10/10 Excellent

Adriana L

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay
Stayed 7 nights in Jun 2025

10/10 Excellent

Albina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for my best vacation.
Stayed 9 nights in Jul 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody had great customer service and the hotel was very clean.
Stayed 5 nights in Jul 2025

10/10 Excellent

MYLENA AHUMADA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach, staff was amazing, beautiful park like setting. Would definitely go back.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property, clean and amazing staff. Our family had a wonderful time and appreciate the staff at Occidental Xcaret.
Stayed 5 nights in Jul 2025

8/10 Good

Tyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best time, second time here. Would come again
Stayed 10 nights in Jun 2025

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was excellent. Would definitely stay there again.
Stayed 5 nights in Jun 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Visited with my family enjoyed the nature of it kids loved the animals around the property & the area is very nice
Stayed 4 nights in Jun 2025

10/10 Excellent

Brenda Yanet

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and very helpful with getting you wherever you needed to go. Would 100% stay here again.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jeseinet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Convenient, good hotel all Inclusive. You can access to Xcaret Park Unlimited if you include in your reservation.
Stayed 7 nights in Jul 2025

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
It was beautiful, the weather was great, food was so yummy, performances were so fun, and we had a great time for our first time in the area!!!
Stayed 7 nights in Jul 2025

10/10 Excellent

Monquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the property will be back
Stayed 4 nights in Jun 2025

10/10 Excellent

Lean Alexandria Armada

Liked: Cleanliness, staff & service, property conditions & facilities
I love the view it was amazing
Stayed 3 nights in Jul 2025

8/10 Good

Marius

Liked: Cleanliness, staff & service
Disliked: Amenities
Place was okay. Food was average and not that many activities for adults
Stayed 7 nights in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
I appreciated the friendliness of the staff, the nature like feel and clean environment.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! Really nice staff everywhere, good food and entertainment. For sure will be back!
Stayed 3 nights in Jul 2025